Retail Deputy Manager: Lead Store Ops & Customer Experience

Halfords; Nottingham; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading retail company in Nottingham seeks a Deputy Manager to ensure smooth store operations in the absence of the Store Manager. The role involves fostering a customer-centric culture, managing daily operations, and driving sales performance. Ideal candidates will have managerial experience in a retail environment, a strong track record in coaching, and excellent communication skills. Join this inclusive team dedicated to customer service excellence and career advancement.

Benefits

6 weeks of annual leave

Quarterly performance bonuses

Discounts on Halfords products

Access to GP services 24/7

Pension Scheme & Life Assurance

Qualifications

• A year of managerial experience in a retail sales environment.
• Proven track record in coaching and managing colleagues.
• Strong understanding of compliance and operational standards.

Responsibilities

• Lead by example to foster a customer-centric culture.
• Drive sales performance and maintain high service standards.
• Manage daily store operations.

Skills

Managerial experience in retail

Coaching and managing colleagues

Understanding compliance and operational standards

Sales targets achievement

Verbal and written communication skills

Proficiency in Microsoft Office

Job description

A leading retail company in Nottingham seeks a Deputy Manager to ensure smooth store operations in the absence of the Store Manager. The role involves fostering a customer-centric culture, managing daily operations, and driving sales performance. Ideal candidates will have managerial experience in a retail environment, a strong track record in coaching, and excellent communication skills. Join this inclusive team dedicated to customer service excellence and career advancement.