Retail Customer Service Specialist - Flexible Hours

One Stop; Metropolitan Borough of Solihull; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading retail chain in the UK is seeking a Customer Service Assistant for their store in Solihull. This role involves delivering excellent customer service, maintaining store appearance, and managing various store tasks. Candidates should have strong communication skills and the ability to work in a dynamic environment. Opportunities for flexible working arrangements and numerous employee benefits, including discounts and a supportive work culture, are offered.

Benefits

10% Discount in One Stop

Discounts at Tesco & Tesco Cafe

Flexible working options

Private Medical insurance

Annual leave entitlement increases with length of service

Qualifications

• Experience in retail or customer service is preferred.
• Must be able to follow security procedures.
• Capability to handle cash and process payments.

Responsibilities

• Ensure excellent customer service and store presentation.
• Encourage customer feedback and take action accordingly.
• Participate in community and charity events.
• Maintain a clean and safe working environment.

Skills

Customer service skills

Ability to work in a fast-paced environment

Communication skills

Teamwork

Attention to detail

Job description

A leading retail chain in the UK is seeking a Customer Service Assistant for their store in Solihull. This role involves delivering excellent customer service, maintaining store appearance, and managing various store tasks. Candidates should have strong communication skills and the ability to work in a dynamic environment. Opportunities for flexible working arrangements and numerous employee benefits, including discounts and a supportive work culture, are offered.