Retail Customer Service Assistant - Nights

bp retail; Bristol; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading retail company in Bristol is looking for a Customer Service Assistant to join their team during night shifts. Candidates should be passionate about customer service and ready to work in a fast-paced environment. You will be trained to develop the necessary skills for the role. This position offers flexible hours, career progression, and competitive pay rates, along with various employee benefits such as discounts and a pension scheme.

Benefits

Flexible hours

Career progression

Paid holiday

25% discount on in-store goods

Access to the Retail Trust

Wellbeing benefits

Shopping and leisure discounts

Free barista style hot drinks

Family leave

Competitive pay rates

Pension scheme

Share save scheme

Qualifications

• Passion for customer service.
• Ability to work collaboratively in a team.
• Willingness to learn through training.

Responsibilities

• Ensure your own and colleagues' safety.
• Support customers with their needs.
• Engage in training to develop skills.

Skills

Customer service

Team collaboration

Job description

Customer service assistant - nights

About bp retail

We want to be the first choice for our customers now and in the future. We are at the heart of customer facing roles and at the forefront of an ever-changing market, supporting our customers with all their needs.

What you get

• Flexible hours
• Career progression
• Paid holiday
• 25% discount on in store goods *exclusions apply
• Access to the Retail Trust (24 / 7 online GP, financial and wellbeing services)
• Wellbeing benefits (Headspace app, Thrive and Employee Assistance Programme)
• Shopping and leisure discounts
• Free barista style hot drinks
• Family leave
• Competitive pay rates
• Pension scheme
• Share save scheme
• Find out more about our benefits here

What we are looking for

Individuals with a passion for customer service and who are energised by working together as a collaborative team within a fast-paced retail environment. We don't expect all who apply to have previous retail experience, as you will be provided with online and on the job training to support you to develop the skills and capabilities you will need to perform your role at bp.

What you will be responsible for

Making sure that safety of yourself, your colleagues...