Retail Customer Advisor — Elevate Every Interaction

Three UK; Southampton; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading telecommunications company in Southampton is seeking a Retail Customer Advisor to enhance customer experiences through excellent service. You will promote innovative products while achieving sales targets. Comprehensive training is offered, and this role emphasizes teamwork, problem-solving, and customer engagement. Enjoy competitive pay and a supportive work environment that prioritizes professional growth and well-being.

Benefits

Free staff handset + unlimited sim card

4.5% employer pension contribution

Life assurance

31 days annual leave plus 2 bank holidays and 3 personal days

Qualifications

• Strong passion for delivering exceptional customer service.
• Ability to understand and meet customer needs.
• Resourceful in resolving customer inquiries.

Responsibilities

• Enhance the customer journey through meaningful interactions.
• Create exceptional experiences by promoting innovative products.
• Achieve personal and store KPIs.
• Provide personalized solutions for mobile or network-related inquiries.

Skills

Customer Focused

Team Collaboration

Problem Solving

Job description

A leading telecommunications company in Southampton is seeking a Retail Customer Advisor to enhance customer experiences through excellent service. You will promote innovative products while achieving sales targets. Comprehensive training is offered, and this role emphasizes teamwork, problem-solving, and customer engagement. Enjoy competitive pay and a supportive work environment that prioritizes professional growth and well-being.