Retail Customer Advisor: Bonus-Eligible & Growth-Focused

Threeuk; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading telecommunications provider is seeking a Retail Customer Advisor in Brixton. The role focuses on understanding customer needs and delivering exceptional service while hitting sales targets. You will engage with customers, provide personalized solutions, and contribute to a positive team dynamic. This position includes comprehensive training and lifelong development opportunities, making it ideal for those looking to grow in a retail environment. A competitive salary and benefits package, including paid leave and bonuses, is offered.

Benefits

Free staff handset + unlimited sim card

4.5% employer pension contribution

Life assurance

Holiday allowance of 31 days annual leave plus 2 bank holidays and 3 personal days

Qualifications

• Strong passion for delivering exceptional customer service.
• Ability to work well within a team.
• Resourceful and proactive in resolving customer inquiries.

Responsibilities

• Enhance the customer journey through meaningful interactions.
• Create exceptional experiences through innovative products.
• Achieve personal and store KPIs by driving sales.
• Provide personalized solutions for customer inquiries.

Skills

Customer Focused

Team Collaboration

Problem Solving

Job description

A leading telecommunications provider is seeking a Retail Customer Advisor in Brixton. The role focuses on understanding customer needs and delivering exceptional service while hitting sales targets. You will engage with customers, provide personalized solutions, and contribute to a positive team dynamic. This position includes comprehensive training and lifelong development opportunities, making it ideal for those looking to grow in a retail environment. A competitive salary and benefits package, including paid leave and bonuses, is offered.