Retail Catering Team Leader

The University of Edinburgh; City of Edinburgh; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading UK educational institution is seeking a Catering Team Leader to inspire and manage a team in delivering exceptional service at their cafes. This full-time role entails hands-on leadership, overseeing daily operations, and ensuring customer satisfaction. Ideal candidates are passionate about hospitality and possess strong organizational skills. Competitive salary and comprehensive staff benefits offered.

Benefits

Competitive salary

Generous holiday entitlement

Pension schemes

Staff discounts

Family-friendly initiatives

Qualifications

• A passion for customer service and hospitality.
• A natural leader who can inspire a team.
• Great attention to detail.
• Efficient and organized.

Responsibilities

• Lead the team to deliver excellent customer service.
• Support the Café Manager in day-to-day operations.

Skills

Customer service passion

Leadership

Attention to detail

Organizational skills

Job description

The Opportunity

We are recruiting for a Catering Team Leader to join our team.

This is an exciting opportunity to join the team in our Central Grab and Go Cafes. Based in George Square, the operation currently consists of 4 University cafés around the University Central area. Reporting to the Café Manager you will lead the team within the area to deliver excellent customer service and fantastic food to our wide range of customers. At the same time, supporting the Café Manager in overseeing all aspects of the day to day running of the operation. This is a hands-on role; you will lead from the front inspiring the team to deliver exceptional service and maintain the highest standards.

This is a full time (35 hours per week) position fully based on campus.

Your skills and attributes for success

• A passion for customer service and hospitality.
• A natural leader who can inspire a team.
• Great attention to detail.
• Efficient / organised.

To view a copy of the full job description, please view the job description (opens in a new browser tab).

Application Information

Please ensure you include the following documents in your application:

• CV
• Cover letter

What you can expect

• A competitive salary
• An exciting, positive, creative, challenging and rewarding place to work.
• To be part of a diverse and vibrant international community.
• Comprehensive Staff Benefits, such as a generous holiday entitlement, competitive pension schemes, staff discounts, and family-friendly initiatives. Check out the full list on our staff benefits page (opens in a new tab) and use our reward calculator to discover the total value of your pay and benefits.

Equality, Diversity and Inclusion

The University of Edinburgh holds a Silver Athena SWAN award in recognition of our commitment to advance gender equality in higher education. We are members of the Race Equality Charter and we are also Stonewall Scotland Diversity Champions, actively promoting LGBT equality.

Prior to any employment commencing with the University, you will be required to evidence your right to work in the UK. Further information is available on our right to work webpages.

The University is unable to sponsor the employment of international workers in this role. International applicants will therefore be unable to apply for and secure a Skilled Worker visa. They will only be able to take up this role if they can demonstrate an alternative right to work in the UK.

Key dates

The closing date for applications is 6th October 2025. Unless stated otherwise the closing time for applications is 11:59pm GMT. If you are applying outside the UK the closing time on our adverts automatically adjusts to your browser's local time zone.