Retail Assistant - Fitting Consultant

Bravissimo; Norwich; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading lingerie retailer in Norwich is seeking a Retail Assistant for their team. You’ll create wonderful experiences for customers, providing insightful fitting sessions and managing stock in a vibrant shop environment. As a key part of the team, you’ll ensure excellent service and support our mission to uplift women. This position offers flexibility with hours, starting salary at £12.21, and benefits including up to 25 days holiday. No prior retail experience is required, just a passion for customer service.

Benefits

Up to 25 days holiday

50% discount on full priced items

Healthcare Cash Plan

Employer pension contributions up to 6%

Great training resources

Qualifications

• Affinity with brand purpose and culture.
• Confident in a fast-paced environment.
• Proactive approach to self-development.

Responsibilities

• Inspire customers and provide a ‘feel good’ fitting experience.
• Manage stock and operate the till system.
• Deliver excellent customer service in a dynamic environment.

Skills

Customer service

Team collaboration

Positive attitude

Job description

Overview

We are looking for a Retail Assistant to join our team in our Norwich Shop!

Contract and Salary

Contract: 1 x 15 hours per week, permanent contract.

Salary: Starting rate £12.21, moving to £12.40 after passing a 3 month probation.

Working hours

We are looking for flexibility regarding working hours, e.g. available to work weekdays as well as weekends.

Store Opening Hours

• Mon - Sat: 9.30am - 5.30pm


• Sat: 9am - 6pm


• Sun & Bank Holidays: 10.30am - 4.30pm


• Bank Hols: 11am - 5pm

About Bravissimo

Part of Wacoal Europe Group, Bravissimo is an award-winning, multi-channel lingerie retailer on a mission to uplift women. Since 1995, our purpose has stayed the same: to inspire our customers to feel supported, celebrated, and confident every day.

We have 25 shops in the UK alongside a thriving ecommerce community, which offers a wide range of beautiful lingerie, swimwear and nightwear for women who wear a D to L cup, giving them so much choice.

We are on an exciting journey of growth and are loving every minute of it!

Bravissimo Benefits

• Up to 25 days holiday


• The opportunity to buy up to 5 additional days holiday each year


• Access to free and confidential 24/7 employee support from Retail Trust


• 50% discount on full priced items for you, your family & friends, up to a limit


• Healthcare Cash Plan for you and up to 4 children through Medicash


• Employer pension contributions up to 6% (depending on length of service)


• Life Assurance


• Great training and learning resources


• Long service awards after 5 years’ service


• Access to new and upcoming products, with the opportunity to provide feedback


• Access to discounts at many retailers, day out destinations and gyms through Retail Trust and Medicash

About The Role

Working with Bravissimo as a Retail Assistant is a job like no other! Every day, you will inspire women to feel amazing, creating a fantastic experience for our customers from the moment they walk into the store.

Your role will be extremely varied and you should enjoy being part of a team that is dedicated to giving our customers fantastic service in a fast-paced, dynamic environment. You should genuinely love going the extra mile to help others.

As a Retail Assistant, your role will involve providing our ‘feel good’ fitting experience to customers, giving them real insight into their size and the styles that fit and flatter them. You will also manage stock, both on the shop floor and behind the scenes, as well as operating the till system.

About You

• You\'ll have an affinity with our purpose and brand, with a passion for our culture and our commercial success, now and in the future.


• You\'ll be confident in working in a fast-paced and dynamic environment.


• You\'ll have a growth mindset and proactive approach to self-development.


• You\'ll have the ability to work collaboratively with the whole shop team.


• You are open, honest and have integrity.


• You are people oriented, can show empathy, and enjoy interacting with a diverse range of people.


• You enjoy what you do and elevate the shop environment, through a positive attitude daily.

Previous experience in retail, or in the lingerie industry is not needed as we will give you all the training you need. What is more important is having a real passion for delivering an amazing customer experience and an eagerness to learn!

How to Apply

If this role sounds like a perfect fit for you, we’d absolutely love to hear from you! Just click the ‘Apply here’ button below and you’ll be taken to a new page where you can send us your application and please do include your CV.

If this opportunity makes you feel excited (we hope it does!), don’t wait too long to apply as we may close the advert early if we receive lots of applications.

Important Notice

Please note:

Due to the nature of the roles in our shops, there is a genuine occupational requirement for post holders to be female. This is covered under Schedule 9, Part 1, of the 2010 Equality Act. Should you have any questions about this, please contact our recruitment team on 01926 459940.

We may close this advert before the advertised closing date should we have enough applications so please don\'t hesitate to apply.