Retail Assistant

Primark Stores Limited; Hartlepool; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading retail company in Hartlepool is seeking a Retail Assistant. You will provide excellent customer service, assist with inquiries, and maintain shop floor standards. Ideal candidates should be detail-oriented, team players with an interest in fashion. This part-time role offers flexible shifts and a competitive pay rate.

Benefits

Competitive salary

Flexible shifts

Pension scheme

Employee discounts

Holiday benefits

Career development opportunities

Qualifications

• Passionate about providing amazing customer experience.
• Strong communicator with listening skills.
• Organised and detail-oriented.

Responsibilities

• Assist customers with sizes, styles, and purchases.
• Maintain an attractive shop floor with full shelves.
• Process transactions at till points efficiently.

Skills

Customer service skills

Teamwork

Attention to detail

Communication skills

Interest in fashion

Job description

Overview

Retail Assistant

Location: Primark Hartlepool

Pay rate: £12.48

Employment type: Temporary (until 3rd January 2026)

Job type: Part time

Contracted hours: 8 per week

Shift pattern: Varied shifts including mornings; afternoons and weekends - all will be discussed at interview.

BECAUSE OPPORTUNITIES ARE ENDLESS

Here at Primark, we love to do things our way. We help our customers keep up with high fashion at affordable prices. We do everything with passion, high standards and care around here. And if that sounds like you - join us as a Retail Assistant.

Because you matter

People are at the heart of what we do, so it’s essential that we provide you with the right environment for you to perform at your best. We offer benefits that put YOU first.

Benefits

• Salary: We offer a very competitive salary.
• Balance: Enjoy flexibility with accommodating shifts.
• Pension: Secure your future with a generous pension scheme.
• Discounts: Use your employee discount in any store.
• Support: Explore our wellbeing initiatives and employee assistance programmes.
• Holiday: Enjoy generous holidays, based on your hours.
• Development: Careers pathways are available to help you reach the next level.

What you’ll do

As a Retail Assistant you’ll be making customer’s day, every day. Here’s a taste of what that looks like in action.

• Providing customers with an amazing experience as you assist them with things like sizes or styles, purchases or returns.
• Setting up a good looking shop floor with full shelves, tidy fitting rooms, and a sales floor that showcases all the latest fashions.
• Deliver a fast and friendly experience at till points, processing queries, voids and returns.
• Receiving, unpacking, and checking off new deliveries. Getting our products onto the sales floor and making sure they are correctly priced — all while meeting our high standards.

What you’ll bring

We love to delight our customers with amazing in-store experiences and that starts with you! Here’s what you’ll need:

• You're passionate about people and creating an amazing experience.
• You're honest, a strong communicator who can also listen, share ideas and get involved where needed.
• You're organised and have excellent attention to detail.
• You're a team player with high levels of motivation, a positive attitude and a willingness to learn.
• You're interested in fashion and the latest styles and trends.

Excited? Great!

THIS IS RETAIL OUR WAY! APPLY NOW!

Our fashion isn’t one-size-fits-all and neither is our culture. Primark promotes equal employment opportunity, we strive to create an inclusive workplace where people can be themselves, access opportunities and thrive together.

If you require extra support at any stage of the selection process, please get in touch with our team at [e-mail].

#LI-DNI

REQ ID: JR-961