Restaurant Shift / Floor Manager

Tim Hortons; Swansea; On-site; Full time

Job summary

A popular coffee and food chain in Swansea is seeking a Restaurant Shift / Floor Manager. In this role, you will lead a team to deliver excellent customer service, manage operational aspects, and ensure a vibrant working environment. Ideal candidates will have previous restaurant management experience and a passion for food and hospitality. The position offers competitive pay and opportunities for career growth.

Benefits

Staff meals & discount

Career growth and development opportunities

Supportive working environment

Qualifications

• Experience working in a restaurant environment is preferred.
• Hands-on attitude with a passion for food and hospitality.

Responsibilities

• Support in leading and inspiring the team for the best customer experience.
• Manage stock, schedules, and training.
• Ensure smooth operation from lobby to back-of-house.

Skills

Previous restaurant management experience

Excellent communication skills

Leadership skills

Ability to thrive under pressure

Job description

Restaurant Shift / Floor Manager

Location:SA7 9RD

Salary: £12.82+ Bonus Scheme

Want to be part of something incredible?

Tim Hortons has an ever-growing presence in the UK and we need great people likeyou to join us!!

Are you a natural leader with a passion for food, people, and world-class customer service? We’re searching for a Shift Manager who’s as fired up about hospitality as we are, and to support the Restaurant Manager in the day-to-day operation.

Tim Hortons is part of the fabric of Canada. With over 5,000 quick-service restaurants worldwide, we serve over 2 billion cups of freshly brewed coffee. We have an ever-growing presence in the U.K., and we have exciting plans to expand over the UK in the next 10 years.

We prioritise the customers in everything we do, and we are looking for an outgoing Shift Managerto join the teamand ensure that we continue to have an exceptional brand. In return, you will be rewarded with a competitive salary and the opportunity to grow with us and carve a glorious career.

WHAT YOU’LL DO:

• Support in leading and inspiring an energetic team to deliver the best customer experience
• Keep things running smoothly, from the customer lobby to the back-of-house operation
• Drive performance, quality, and customer satisfaction every single shift
• Manage stock, schedules, training and all those juicy operational bits

WHAT WE’RE LOOKING FOR:

• Previous restaurant management experience (or strong assistant ready to step up!)
• A hands-on, can-do attitude
• Love for food, people, and building a buzz
• Calm under pressure – fast-paced? You thrive in it!
• Excellent communication and leadership skills

SO..WHAT'S IN IT FOR YOU?

• A supportive, inclusive, and ambitious team
• A chance to truly make an impact
• Staff meals & discount
• Opportunities to grow with a fun, expanding tea
• Supportive, upbeat working environment
• Career growth and development opportunities
• Competitive salary and benefits

• If you're ready to contribute energy, lead by example, and make every shift unforgettable, we want to hear from you