Restaurant Receptionist

Bellanger Team; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A vibrant restaurant and café in Islington is seeking an Assistant Maitre d’ to support the reception and floor teams. The role involves assisting with seating plans, engaging warmly with guests, and effectively communicating their needs to ensure a smooth dining experience. We offer generous discounts, team incentives, and a supportive work environment. Ideal for individuals who thrive in a dynamic setting and are passionate about hospitality.

Benefits

Generous discount on food and drinks

Team incentives with vouchers

Access to mental health support

Training opportunities including masterclasses

Qualifications

• Ability to engage warmly with guests and anticipate their needs.
• Experience in supporting restaurant operations.
• Strong communication skills to relay guest requests.

Responsibilities

• Assist with seating plans and manage table relays.
• Communicate guest requests to the team effectively.
• Engage with guests to enhance their dining experience.

Skills

Team support

Guest engagement

Communication

Job description

A neighbourhood fixture in the heart of Islington, Bellanger is a lively café, restaurant and bar, serving brunch, lunch and supper dishes inspired by the coastal regions of the Mediterranean, as well as a selection of brasserie classics.
A restaurant combines elegant period detailing with a relaxed layout and a generous pewter-topped bar at its heart. Its characterful interior is an ideal setting for weekend brunch, a leisurely lunch or supper and cocktails.

At The Wolseley Hospitality Group,We create Places where People feel they Belong.

Why work with us as an Assistant Maitre d’?

• Enjoy a generous discount across our restaurants on food and drinks.
• Rewarding Excellence - a team-led incentive, earning up to £100 in high street vouchers.
• Enhanced Maternity and Paternity leave to support working families.
• Group-wide access to mental health counselling, legal and financial advice.
• Advance access to earned wages via Wagestream.
• A unique and varied training calendar including supplier trips, masterclasses and visits.

Visit our career page for a detailed list of our benefits https://thewolseleyhospitalitygroup.com/careers/

We promote from within, empowering individuals from all backgrounds to become the leaders of tomorrow. Our diverse team reflects the inclusive culture.

The role of an Assistant Maitre d’:

• Assist the reception team with seating plans and support the floor team with relaying tables for smooth management of turn times.
• Anticipate guests’ needs by timely communicating any special requests to floor and kitchen – be proud to act as a point of contact!
• Contribute hands‑on to a smooth service, warmly engaging with guests from door to table - you are our greatest asset!

The Wolseley Hospitality Group portfolio of restaurants comprises The Wolseley on Piccadilly, The Delaunay in Aldwych, Brasserie Zédel in Soho, Colbert in Chelsea, Fischer's in Marylebone, Soutine in St John's Wood, Bellanger in Islington, Manzi's in Soho and The Wolseley City in Monument.