Restaurant Manager

Dobbies Garden Centres Ltd.; Woodville; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading retail garden centre firm in Woodville is seeking a Restaurant Manager to oversee operations in a fast-paced restaurant environment. The role requires proven management skills, a focus on customer experience, and strict adherence to health and safety regulations. Benefits include generous discounts, financial wellbeing support, and opportunities for personal development.

Benefits

Generous annual leave

50% discount in Restaurants

Access to Retail Trust support

Dobbies Academy development programs

Qualifications

• Proven experience in restaurant management.
• Ability to manage stock controls and health & safety regulations.
• Capable of leading and training a diverse team.

Responsibilities

• Oversee restaurant operations and maintain high standards.
• Lead the team to deliver exceptional customer service.
• Ensure compliance with health and safety regulations.
• Manage stock efficiently to minimize waste.

Skills

Restaurant management experience

Customer experience focus

Health and safety compliance

Stock management

Training and coaching

Job description

Our Restaurant Managers play an essential role in delivering an exceptional customer experience across our Restaurants - delivering tasty food, maintaining high operational standards and smashing commercial targets.

Responsibilities

• Oversee the fast-paced restaurant operation, taking responsibility for both the kitchen and front of house operation
• Lead an engaged team, focused on delivering a great customer experience and making it work for our customer
• Ensure strict compliance with health and safety regulations at all times
• Effective stock management controls, to ensure wastage is minimised and the kitchen has everything it needs to deliver to our customers
• Support the delivery of in store events, including seasonal highlights such as Breakfast with Santa, and regular fixtures such as Afternoon Teas
• Communicate effectively with our central support teams to maintain smooth operations and feedback to improve our business
• Work as part of the overall Garden Centre Management team to deliver a safe working enviroment, commercially successful store and a great place to work for our colleagues
• Bring a passion for hospitality with proven experience of restaurant management
• Commercial awareness and understanding of budgets, profitability from driving sales and improved ways of working
• A proven ability to manage stock controls and strict adherence to health & safety regulations
• Ability to identify training needs. Effectively coaching and training all levels ensuring our teams are delivering a first-class customer experience and safe centre environment
• Adaptability. Able to act quickly and enthusiastically to changing priorities, workload and new regulations or requirements
• Positive approach to managing change, leading the team through each season with care and motivation to deliver the best
• Demonstrate our values at all times - we’re one team, getting better every day and delivering for our customers

Benefits

• Generous annual leave entitlement. Use your holidays when you want with limited statutory days off required
• Treat yourself with generous uncapped discount across our stores with 50% off in our Restaurants, 25% off in the Garden Centre and 10% off in our food halls
• Access to Stream - support your financial wellbeing, with ability to access earnings ahead of pay day, save for the future and financial advice
• Access to Retail Trust - confidential support, access to a virtual GP, free counselling service and discounted retail rewards with our employee wellbeing platform
• Access to Dobbies Academy - continue your development with our eLearning platform and development programmes
• Thriving culture; the Dobbies team are passionate, diverse and committed to making it work for our customers