Restaurant Manager

Five Guys; Windlesham; On-site; GBP 25,000 - 30,000; Full time

Job summary

A popular burger restaurant in Windlesham is seeking an enthusiastic Shift Manager to ensure smooth operations and high-quality service. You will support the General Manager and lead your team to deliver perfect burgers and fries while creating a positive working environment. Responsibilities include quality control, customer service, and team leadership. The role offers various perks including a bonus scheme, paid holidays, and opportunities for career development.

Benefits

Competitive salary

Bonus scheme up to 10%

28 paid holidays

Free meals during shifts

Life assurance

Employee discount program

Qualifications

• Experience in a managerial role in the restaurant industry.
• Strong leadership skills with the ability to motivate a team.
• Excellent customer service skills.

Responsibilities

• Support the General Manager in daily operations.
• Ensure quality control of food and service.
• Lead the team to maintain a positive working environment.

Skills

Leadership

Customer service

Team management

Problem solving

Communication

Job description

Burgers & Fries and Incredible Careers! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Shift Managers and you will be responsible for supporting the General and Assistant Managers to ensure that every shift is run to Five Guys standards and that every customer leaves the restaurant feeling better than when they arrived. Our Shift Manager are there to demonstrate leadership, coaching and direction to the team and bringing our values to life for their team and our customers.

• Responsible for Crew & Quality Control
• Supporting the General Manager in the delivery of perfect burgers and fries while providing an above & beyond experience for your team and customers
• Creating an awesome working environment where people are happy to come to work and have fun!
• Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way
• You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management
• You will be expected to lead from the front, you will be hands on most of the time, working on the line and dining area
• AS A SHIFT MANAGER YOU'LL BE ENTHUSIASTIC ABOUT
• Perfect Burgers and Fries
• Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity
• People - Leading from the front and being hands on
• Customer service
• An achievable bonus scheme worth up to 10% of annual salary
• An additional Secret Shopper bonus worth up to 2,000
• Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000
• 28 Days paid holiday
• Paid breaks
• Free burgers, fries and shakes while on shift
• Life assurance
• All employees get access to Wagestream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay.

Other Awesome Perks

• Days out and social events
• Team competitions - Fry Cup and Olympics
• Five Guys Perks - employee discount program
• Access to wellbeing support and employee assistance programme (EAP)
• Development opportunities to grow a career with us!
• Enhanced Maternity & Paternity Leave
• Pension scheme