Restaurant Manager

Five Guys; Wakefield; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading fast-food company in the United Kingdom is looking for a passionate Shift Manager to lead the team and ensure a top-quality dining experience. You will support the General Manager, create a positive environment, and ensure every customer leaves satisfied. The ideal candidate will have strong leadership skills and a hands-on approach. Excellent rewards and perks are offered, including bonuses, discounts, and development opportunities.

Benefits

Achievable bonus scheme

Paid holidays

Free meals while on shift

Employee discount program

Development opportunities

Qualifications

• Demonstrate leadership and support for the team.
• Ensure customer satisfaction with order management.
• Maintain Five Guys standards during shifts.

Responsibilities

• Support the General Manager in operational excellence.
• Lead the team with hands-on involvement.
• Create a positive and fun working environment.

Skills

Leadership

Coaching

Customer Service

Job description

In every restaurant, you'll find talented Shift Managers and you will be responsible for supporting the General and Assistant Managers to ensure that every shift is run to Five Guys standards and that every customer leaves the restaurant feeling better than when they arrived.

Our Shift Manager are there to demonstrate leadership, coaching and direction to the team and bringing our values to life for their team and our customers.

REWARDS

• An achievable bonus scheme worth up to 10% of annual salary
• An additional Secret Shopper bonus worth up to £2,000
• Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000
• 28 Days paid holiday
• Paid breaks
• Free burgers, fries and shakes while on shift
• Life assurance
• All employees get access to Wagestream. The financial wellbeing app with simple‑to‑use, flexible benefits built around your pay.

OTHER AWESOME PERKS

• Days out and social events
• Team competitions - Fry Cup and Olympics
• Five Guys Perks - employee discount program
• Access to wellbeing support and employee assistance programme (EAP)
• Development opportunities to grow a career with us!
• Enhanced Maternity & Paternity Leave
• Pension scheme

AS A SHIFT MANAGER YOU'LL BEResponsible for Crew & Quality Control

Supporting the General Manager in the delivery of perfect burgers and fries while providing a above & beyond experience for your team and customers

Creating an awesome working environment where people are happy to come to work and have fun!

Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way

You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management

You will be expected to lead from the front, you will be hands on most of the time, working on the line and dining area

AS A SHIFT MANAGER YOU'LL BE ENTHUSIASTIC ABOUT Perfect Burgers and Fries

• Our values: Competitive, Enthusiastic, Family, Get It Done and Integrity
• People – Leading from the front and being hands on
• Customer service

INCREDIBLE CAREERS WITH FIVE GUYS

If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us