Restaurant Manager

British Garden Centres; Studley CP; On-site; GBP 30,000 - 40,000; Full time

Job summary

A family-run business in Studley CP is looking for a Restaurant Manager to oversee operations and lead a dynamic team. The role demands enthusiasm, a passion for guest service, and experience in management. Responsibilities include handling customer queries, ensuring food hygiene standards, and managing team development. The company offers flexible working hours, and benefits include staff car parking and discounts. Applications close on December 11, 2025.

Benefits

Staff car parking

Staff discount at Garden Centres and Restaurants

Qualifications

• Experience at management level required.
• Must demonstrate a passion for Guest Service.
• At least 2 years of managerial experience required.

Responsibilities

• Oversee staff and ensure smooth restaurant operations.
• Handle escalated customer queries and grievances.
• Monitor daily operations and resolve issues promptly.

Skills

Excellent customer service skills

Communication and team management abilities

Managerial experience

Good IT skills – Excel and Word

Social Media – Facebook

Job description

Restaurant Manager

Full Time 45 Hours Per Week –– Fully Flexible, Including Weekends.

We are looking for a Restaurant Manager you will have proven capabilities for running a successful restaurant and promoting excellent customer service. You must be enthusiastic and wish to pro-actively develop the business. This is a hands‑on role where teamwork and communication are vital. The main function of the Restaurant General Manager is to oversee staff, ensure that the business operation runs smoothly and handle escalated customer queries and grievances. Must be able to work weekends.

Experience at management level. Must be able to demonstrate a passion for Guest Service. As a Restaurant Manager, you will manage, lead, inspire and develop an amazing team and ensuring all customers have a great Restaurant experience.

Will include Kitchen work, must have cooking experience, must have 2 years manager experience.

What we Offer

Benefits include Staff car parking and staff discount at our Garden Centres and Restaurants as well as at our Leisure Park.

Skills required

• Excellent customer service skills.
• Communication and team management abilities.
• Live the guest experience.
• Managerial experience.
• Good IT skills – Excel and Word.
• Social Media – Facebook.

Duties will include

• The smooth running of the department with diligence, discipline and trust.
• Ensuring the integrity & security of the Tills and till area.
• Ensuring all relevant risk & COSHH assessments have been completed and control measured are followed.
• Monitoring on-going operations and resolving issues promptly.
• Identifying and tending to/reporting all issues relating to your produce or the team quickly and efficiently.
• Ensuring all colleagues & customers are dealt with in a professional, respectful and attentive fashion.
• Identifying opportunities to improve sales with good value, high quality, consistent and unique produce.
• Identifying and reporting/tending to maintenance issues in your department.
• Identifying and reporting/tending to Health & Safety.
• Be aware of and manage all Food hygiene requirements.
• Ensuring all the Company fixtures and fittings are looked after.
• Ensuring all Company Property including, but not limited to, machinery, equipment, retail stock and non-retail items for colleague use is looked after and used correctly.
• Empowering and developing yourself and your team to their full potential with encouragement and training.

If you would like to join our family run business and bring your ideas and talents to our fast-growing company and forward-thinking team, we want to hear from you.

How to apply

Please send your CV and cover letter to: Emma Hancox Regional Restaurant Manager

[e-mail]

Applications close – Thursday 11th December 2025

Due to the high volume of applications, we will only contact you if your application is successful.