Restaurant Manager

APTL - Restaurant; Penrith; On-site; GBP 60,000 - 80,000; Part time

Job summary

A hospitality establishment in Penrith is seeking a Restaurant Manager to oversee operations at multiple dining venues, ensuring exceptional service and guest satisfaction. The ideal candidate will have previous management experience and a passion for providing high-quality customer service. In return, competitive prospects and a supportive work environment with various benefits will be offered, including discounts at venues and social events throughout the year.

Benefits

Special rates for employees and friends & family at the hotel

Team discounts on restaurant treatments

Dedicated assistance helpline

Team social events

Qualifications

• Friendly, hardworking, and customer-focused attitude.
• Excellent time-keeping skills and ability to prioritize under pressure.
• Experience in overseeing operations in a restaurant setting.

Responsibilities

• Oversee the Rampsbeck Restaurant and maintain high service standards.
• Deputise for the Food and Beverage Manager as necessary.
• Work with the Head Chef to optimize food service operations.
• Assist in training and managing a large team.
• Handle guest complaints professionally and effectively.
• Ensure a safe environment adhering to health and safety policies.

Skills

Friendly and outgoing personality

Previous management experience

Effective team management

High attention to detail

Passion for customer service

Ability to remain calm under pressure

Job description

Restaurant Manager – Another Place, The Lake| Food and Beverage

Warm hospitality and contemporary comfort combine with views over Ullswater and the fells. Another Place, The Lake is fortaking it easy with your favourite people, exploring the wilderness, swimming beneath a full moon, paddleboardingacross the lake, eating and drinking well, letting go and having a good time.

Another Place Hotels – a place to take your hospitalitycareer to new heights. With a team that values connection, flexibility, variety, and challenge, we're all about making a meaningful impact on our guest’s holiday. Our three core values - We Care, We Notice, We Change – show what it means to work for a hotel which goes above and beyond for our team and guests. At Another Place, we don't just provide a place for our guests to rest their heads - we create memorable experiences that they'll remember for a lifetime.

An unforgettable holiday experience amidst 18 acres of Lake District National Park, Another Place offers private lake shore and views over Ullswater and the fells. For our guests, how their stay makes them feel is crucial; cared about, looked after, welcome. It’s the heart and soul of our active relaxation concept, made possible by the people on our team.

Our Restaurant Manager Role

We’re looking for a Restaurant Manager to assist the Food and Beverage Manager in overseeing the day-to-day running of the Rampsbeck Restaurant, The Living Space and The Glasshouse.

You’ll be friendly, hardworking and customer-focused, and have excellent time-keeping skills that enable you to prioritize under pressure, ensuring that our guests continue to enjoy our experience first-class, flawless service.

In return for your enthusiasm and commitment, you’ll find yourself in a supportive group of likeminded people with a shared outlook on life, where friendship, connection, flexibility, variety and challenge make every working day worthwhile.

Joining our team means being part of a community that values excellence, innovation, and kindness in everything we do. Our commitment to our team is reflected in our exceptional working environment - one that promotes work-life balance, professional development, and plenty of opportunities for growth.

Please note, this role is offered on a zero-hours contract basis.

As our Restaurant Manager you’ll be:

• Responsible for the smooth running of the Rampsbeck Restaurant, Living Space and Glasshouse.
• Deputising for the Food and Beverage Manager (when required)
• Working with the Head Chef and Food and Beverage Manager to optimize all aspects of our food service.
• Assisting in the ongoing training, development and performance management of a large team.
• Approaching guest complaints, requests and enquiries, in a relaxed yet professional manner.
• Helping to create a safe environment for both staff and guests, whilst adhering to the company’s health and safety policy and procedures.

The skills you’ll be sharing with us:

• A friendly and outgoing personality
• Previous management experience
• Effective participation in (and management of) a team
• High attention to detail
• A passion for providing the best customer service possible
• The ability to remain calm under pressure

What we can offer in return:

• A relaxed, professional place to work in a beautiful location – right on the shores of Ullswater
• Excellent career prospects in an ever-expanding organisation
• Special rates for you and your friends & family to stay at Another Place and Watergate Bay Hotel
• Team discounts on treatments in Swim Club
• Discounts for you and your friends & family to eat at our restaurants: at Rampsbeck, Living Space, Glasshouse and The Brackenrigg
• Team social events throughout the year
• Team assistance scheme – a dedicated helpline for support & advice on topics from mental health through to managing your finances

From discounted stays to training and development opportunities, we're all about helping our team achieve their personal and professional goals. Located in 18 acres of Lake District National Park, you'll never be short on inspiration.

Join us

If you would love to join us, apply now and be part of our journey at The Lake, a wonderful place to work.