Restaurant General Manager

Lord Search & Selection; Tyseley; On-site; GBP 34,000 - 40,000; Full time

Job summary

A leading fast-casual brand in the United Kingdom seeks an experienced Restaurant General Manager to oversee a flagship location at Birmingham Airport. The ideal candidate will have a strong background in managing high-volume restaurants, possess excellent leadership skills, and maintain operational excellence. This role demands the ability to handle pressure and lead a large team to achieve commercial targets. If you are ambitious and ready for a significant opportunity in a fast-growing company, apply now.

Qualifications

• Experience as a Restaurant General Manager or Store Manager in a high-volume QSR or fast-casual brand.
• Ability to lead large teams in high-footfall environments.
• Strong commercial acumen and operational strength.

Responsibilities

• Oversee all operations in a high-volume, high-footfall airport location.
• Manage P&L responsibilities, driving sales and controlling costs.
• Lead and build a high-performing team while maintaining operational standards.

Skills

Leadership

Operational management

P&L management

Customer service excellence

Job description

Overview

Birmingham Airport – circa £40,000 – Ref: 10214

The Company

Lord Accounting and Finance are recruiting on behalf of Chaiiwala who are one of the UK's fastest-growing South Asian café brands, known for its premium chai, street-food inspired menu and warm hospitality and an exciting challenger brand in the QSR market. Following a recent announcement of strong year-on-year revenue growth, the business continues to scale at pace across the UK and internationally, investing heavily in people, product and operational excellence.

With a blend of franchised and corporate-owned sites, Chaiiwala is raising the bar for what great QSR looks like. This opportunity sits within the corporate estate and is a flagship store located at Birmingham Airport, one of the brand's most visible, high-profile and commercially important locations.

This is a business with momentum, ambition and a clear growth plan and they\'re looking for a proven operator to lead from the front.

The Role

As Restaurant General Manager, you\'ll take full ownership of a high-volume, high-footfall airport location with fast-paced, all-day trading. This is a demanding environment that requires pace, precision and calm leadership at peak times.

You\'ll have full P&L responsibility, driving sales, controlling labour and food costs, and ensuring the site delivers against its commercial targets. Alongside this, you\'ll build and lead a high-performing team, maintain exceptional operational standards, and deliver consistently across speed, quality, service and profitability.

As a flagship corporate store, you\'ll play a key role in showcasing the brand in a highly visible environment, ensuring both customers and team members experience Chaiiwala at its very best.

The Person

You\'ll be an experienced Restaurant General Manager or Store Manager from a high-volume QSR or fast-casual brand, comfortable leading large teams in relentless footfall environments.

You\'re commercially sharp, operationally strong and thrive under pressure. You set high standards, lead by example and know how to train, motivate and retain great people. You understand the balance between people, pace and profit and never compromise on quality or guest experience.

Ambitious, hands-on and resilient, you\'re ready to step into a flagship corporate role within a business that\'s growing fast and investing for the long term.

How to Apply

If you thrive running busy, high-profile restaurants and want to be part of one of the UK\'s most exciting growth brands, please apply by clicking the button below, attaching your CV in Word format and quoting reference 10214.

Please note all 3rd party applications will be forwarded to our retained consultant at Lord Accounting & Finance.