Restaurant General Manager

Compass Group; Birmingham; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading hospitality company in Birmingham is seeking a Restaurant General Manager for Taco Bell at Birmingham New Street Station. In this role, you'll lead operational excellence, inspire your team, and deliver exceptional guest experiences while managing financial performance. If you are a dynamic leader with a customer-first mindset and experience in fast-paced environments, this is your chance to thrive in a vibrant location while enjoying a competitive salary and comprehensive benefits package.

Benefits

Competitive salary plus bonus eligibility

Free meals

Contributory pension scheme

Career development opportunities

Digital GP access and wider healthcare benefits

Exclusive travel discounts

Discounts on grocery shopping

Cinema ticket discounts

Cash rewards for spending

Free wellness and exercise classes

Qualifications

• Dynamic, energetic leader with a proactive approach.
• Experience managing teams in a fast-paced hospitality or retail environment.
• Ability to inspire and motivate others to achieve results.

Responsibilities

• Lead and coach a high-performing team.
• Ensure brand standards are met across food quality, safety, and service.
• Deliver exceptional guest experiences and boost satisfaction.
• Analyse performance and maximize profitability.
• Support product rollouts and stay ahead of market trends.
• Ensure compliance with health, safety, and environmental standards.

Skills

Dynamic leadership

Customer-first mindset

Interpersonal skills

Team management

Proficiency in English

Job description

Restaurant General Manager - Taco Bell Birmingham New Street Station

Employer: Compass Group One Retail
Location: Birmingham New Street Station
Contract Type: Full-time

Shift Pattern: Between 9am and 1am, Monday to Sunday

Add a little spice into your life as our new General Manager of Taco Bell, Birmingham New Street Station.

Taco Bell is the world's leading Mexican-inspired quick service restaurant brand, serving millions of fans every week across 8,200+ restaurants in over 32 countries. Now, we're bringing that energy to one of the busiest travel hubs in the UK-Birmingham New Street Station. This isn't just any Taco Bell; it's a vibrant, high-volume site where you'll elevate the experience for thousands of passengers every day.

As part of Compass Group—the largest hospitality company in the world—you'll enjoy the support, resources, and growth potential that only a global leader can offer, while shaping a dynamic team in a fast-paced, fun, and inclusive environment. If you're ready to lead with passion and thrive in a role that combines operational excellence with the excitement of a bustling travel hub, this is your opportunity to make an impact.

The Role

As General Manager, you'll be the driving force behind operational excellence, team development, and customer satisfaction. You'll lead your team, managing financial performance, and ensuring every guest leaves with a smile.

Key Responsibilities

• Lead & Inspire: Build and coach a high-performing team, fostering a culture of learning and excellence.
• Operational Excellence: Ensure brand standards are met across food quality, safety, and service.
• Customer Focus: Deliver exceptional guest experiences and implement strategies to boost satisfaction.
• Financial Accountability: Analyse performance, drive sales, and maximize profitability.
• Innovation & Growth: Support product rollouts and stay ahead of market trends.
• HSE: Ensure all health, safety, and environmental standards are met, creating a safe and compliant environment for both team members and guests.

What We're Looking For

• Dynamic, energetic leader with a proactive approach.
• Customer-first mindset and strong interpersonal skills.
• Experience managing teams in a fast-paced hospitality or retail environment.
• Ability to inspire and motivate others to achieve results.
• Proficiency in English and a commitment to personal growth.

Why Join Us

• Competitive salary plus bonus eligibility.
• Benefits package including pension, discounts, and development opportunities.
• Be part of a global brand with local impact.
• Work-hard, play-hard culture with fun events and career progression.

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

• Free meals
• Contributory pension scheme
• Grow your career with our Career Pathways and MyLearning programmes
• Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
• Exclusive travel discounts with TUI, Expedia, Booking.com and many more
• Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
• Up to 44% off cinema tickets to enjoy your favourite blockbuster
• Receive cash rewards every time you spend and use them on a wide range of brands
• Un-wind with us with free wellness, mindfulness and exercise classes
• You can share all discounts and offers with your friends and families

About Us

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!