Restaurant General Manager

Lord Accounting & Finance; Birmingham; On-site; GBP 30,000 - 36,000; Full time

Job summary

A fast-growing QSR brand in Birmingham seeks a Restaurant General Manager to lead a flagship store. The ideal candidate will excel in managing a high-performing team, driving operational excellence, and ensuring exceptional guest experiences in a fast-paced environment. With a clear growth plan in mind, you will be pivotal in maintaining high standards of quality and service while effectively managing costs. This is an exciting opportunity within a dynamic and ambitious company.

Qualifications

• Proven experience as a Restaurant General Manager or in a similar leadership role.
• Strong understanding of QSR operations and guest experiences.
• Able to drive a high-performance culture.

Responsibilities

• Lead the flagship store and develop a high-performing team.
• Manage local marketing initiatives and oversee operational standards.
• Ensure consistent delivery across speed, quality, and service.

Skills

Leadership

Team development

Operational excellence

Cost management

Local marketing

Job description

Fast-Growing QSR Brand

High-Volume, High-Footfall Site

c. £36,000

Birmingham

Ref : 10214

The Company

Our client is one of the most exciting challenger brands in the QSR space. Fast-paced, relentlessly ambitious and building serious momentum across the UK and internationally. With a mix of franchised and corporate stores, they're scaling hard, raising standards and investing in people, product and operational excellence. This is a brand with energy, attitude and a clear growth plan and one of their flagship, high-volume sites needs a heavyweight operator to lead it.

The Role

As Restaurant General Manager, you'll take full ownership of a flagship store with serious footfall and fast-paced, all-day trade. You'll lead from the front, develop a high-performing team, and make sure the site delivers consistently across speed, quality, service and profitability. You'll understand the rhythms of a busy QSR environment and know how to stay calm, organised and laser-focused even at peak demand. You'll drive local marketing initiatives, manage labour and food costs with precision, maintain brilliant operational standards and create a culture where your team are motivated, proud and delivering exceptional guest experiences.

The Person

You'll be an experienced restau...