Resourcing Assistant Manager

Bdo; City of Westminster; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading professional services firm in the City of Westminster seeks a Resourcing Manager to oversee day-to-day operations. The successful candidate will work closely with project managers and central resourcing teams, manage metrics, and require proven communication skills. Strong IT skills and a commitment to professional development are essential. This role offers opportunities for career advancement within the firm.

Qualifications

• Strong communication skills required for engaging with stakeholders.
• Able to manage conflicting priorities and deadlines effectively.
• Experience or willingness to learn tools like Dayshape is a plus.

Responsibilities

• Manage day-to-day resourcing operations of business units.
• Build relationships with central resourcing team and Project Managers.
• Monitor resourcing metrics for optimal usage.

Skills

Intermediate IT skills (MS Outlook, Word, PowerPoint & Excel)

Excellent verbal and written communication skills

Ability to operate under pressure

Ability to handle challenging conversations

Ability to interpret management information and data

Commitment to continued professional development

Experience in a professional services firm

Previous experience of Dayshape

Job description

Responsibilities

• Day to day resourcing operations of your business units.
• Build effective relationships with the central resourcing team and Project Managers to understand resourcing needs for assignments.
• Familiarise yourself with the trainees' professional qualification pathways and consider these when allocating resource.
• Support performance issues with People Managers and Project Managers; notify them of issues related to staff and trainees. Monitor metrics such as utilisation, capacity and demand in collaboration with the Resource Manager.
• Ensure adoption of resourcing policies in your area and provide training to Operations and Resourcing assistants.
• Engage and challenge the allocation of resources to ensure optimal use against budgets; understand staff skills and experience to inform resourcing decisions.
• Be the point of escalation for training issues raised by Operations and Resource assistants.
• Work with the Operations Team to keep the resource model up to date with leavers, joiners and transfers; help identify solutions to manage resourcing conflicts in a timely manner.
• Coordinate and participate in our alternative resourcing model, including offshore requests and requirements.

Qualifications

• Intermediate IT skills (MS Outlook, Word, PowerPoint & Excel).
• Excellent verbal and written communication skills.
• Ability to operate under pressure with conflicting priorities, tight deadlines and demanding stakeholder needs.
• Ability to handle challenging conversations.
• Ability to interpret and analyse management information (MI) and data to identify and solve problems.
• Commitment to continued professional development of yourself and others, seeking challenges and opportunities.
• Desirable but not essential: experience in a professional services firm.
• Desirable: previous experience of Dayshape.