Resource Planner - Field Engineer Scheduling (25 Days PTO)

BAXI; Warwick; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading heating solutions provider based in Warwick is seeking a Field Engineer Planner for a 12-month fixed-term contract. This role involves maximizing the utilization of the field engineer workforce, managing schedules efficiently, and ensuring a premium customer experience. The successful candidate will need excellent communication skills, proficiency in scheduling systems, and the ability to adapt to quickly changing situations while supporting company strategy. A comprehensive benefits package is also offered.

Benefits

Up to 25 days additional holiday

Income protection

Contributory pension

Staff discounts

Qualifications

• Demonstrated knowledge and experience of Scheduling and Planning applications/systems.
• Ability to multitask while remaining calm under pressure.
• Proficient with Microsoft Word and Excel.

Responsibilities

• Plan the field workforce schedule to maximize utilization.
• Manage engineers' workloads efficiently.
• Communicate promptly with customers about commitments.

Skills

Scheduling and Planning

Communication

Adaptability

Multitasking

Customer Service

Problem-solving

PC Skills

Job description

A leading heating solutions provider based in Warwick is seeking a Field Engineer Planner for a 12-month fixed-term contract. This role involves maximizing the utilization of the field engineer workforce, managing schedules efficiently, and ensuring a premium customer experience. The successful candidate will need excellent communication skills, proficiency in scheduling systems, and the ability to adapt to quickly changing situations while supporting company strategy. A comprehensive benefits package is also offered.