Residential Support Worker

Arborvitae Care Services Ltd; Wythenshawe; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading care services provider in the UK is seeking passionate individuals to support young people aged 8-17 in a residential setting. The role focuses on providing care that meets practical and emotional needs while establishing positive relationships. A Level 3 Diploma in Children's Residential Care is preferred, and training can be provided. This full-time position offers competitive pay and benefits.

Benefits

Enhanced holiday scheme

Birthday day off

NHS Cash Plan top‑up

Life assurance X3

Free Blue Light card

Access to industry-leading training

Clear career progression plan

Supportive leadership team

Qualifications

• Driving licence required.
• Suitable enhanced DBS on the update service or willingness to obtain.
• Experience in a children's residential setting at a disadvantage.

Responsibilities

• Provide advice and support to young people in care.
• Maintain quality care addressing practical, physical and emotional needs.
• Establish positive relationships with young people.
• Keep accurate written records.

Skills

Sensitivity and understanding

Ability to work well with others

Maintain confidentiality

Patience

Resilience

Empathetic & non‑judgemental

Ability to positively challenge behaviour

Education

Level 3 Diploma in Children’s Residential Care

Job description

About Arborvitae Care Services (ACS)

At Arborvitae Care Services, we’re passionate about transforming young lives. Our mission is simple yet powerful – to offer consistent, compassionate, and expert care to vulnerable young people. As a growing, mission‑driven organisation, we believe that every child truly matters and we work tirelessly to create spaces where young people feel safe, supported, and empowered to thrive.

Job Purpose

To provide advice, assistance and support to young people in our care, attending to their practical, physical and emotional needs, and ensuring the young person is always appropriately safeguarded, driving our ethos of ‘every child matters’.

Key Responsibilities

Support to Young People

• Maintain a high quality of care and support that meets the practical, physical, emotional and behavioural needs of the young person within our care.
• Provide a caring, supportive and nurturing environment in which the young person can feel secure and free from harm.
• Establish positive, trusted and secure relationships with the young person, ensuring professional boundaries.
• Be a positive role model, rewarding positive conduct.
• Contribute to the young person’s care plan.
• Attend to practical matters in relation to childcare and the family environment (e.g., cooking, cleaning, general maintenance around the home).
• Keep accurate written records on young people which feed into planning meetings, reviews or any other meetings as appropriate.
• Empower the young person and facilitate their active involvement in decision‑making about their lives and future, sensitively supporting them where it may not be possible to act on their wishes.
• Support the young person in meetings with relevant professionals including social workers, CAMHS and LAC nurses.

Support to Team

• Work as part of the home and wider Arborvitae team.
• Be aware of the aims and outcomes of the home and work collaboratively with team members to achieve them.
• Promote positive challenges within the team.
• Perform any other responsibilities reasonably directed by the management team.

Person Specification

• Sensitivity and understanding (E).
• Ability to work well with others (E).
• Maintain confidentiality (E).
• Patience and the ability to remain calm in stressful situations (E).
• Ability to positively challenge behaviour from a young person (E).
• Level 3 Diploma in Children’s Residential Care or willingness to work towards it (E).
• Driving licence (E).
• Suitable enhanced DBS on the update service or willingness to obtain (E).
• Resilience (E).
• Experience of working with children (D).
• Experience of working within a children’s residential setting (D).
• Awareness of legislation and regulations (D).
• Ability to establish professional boundaries (E).
• Empathetic & non‑judgemental (E).

Benefits

• Enhanced holiday scheme, increasing with service.
• Birthday day off.
• NHS Cash Plan top‑up.
• Life assurance X3.
• Free Blue Light card.
• Access to industry‑leading training.
• Clear career progression plan with our “Roots to Growth” scheme.
• Supportive leadership team.

Shift Schedule

• 24‑hour shift 10:00–10:00.
• 15‑hour shift 07:30–22:30.
• Waking night shift 22:30–07:30 (occasional cover).

Work Location

The location/work‑base for this role may require you to work from multiple locations. We will discuss this with you during the recruitment process.

Commitment to Safeguarding

At ACS, safeguarding is our top priority. We are committed to promoting the welfare of children and young people, and all appointments are subject to DBS checks, satisfactory references and proof of right to work in the UK.

How to Apply

If you have a passion for making a difference in the lives of vulnerable young people, then we want to hear from you! Take the next step in your career and apply today to join a company that values growth, creativity and positive change.

Additional Information

Experience: Not required

Languages: English – Advanced

Employment: Full‑time

Schedule: Monday to Sunday – rota basis, 2 on / 3 off

Salary: £12.25 hourly

Benefits: £135–£258 per shift

Starting time: Immediate start!

About Arborvitae Care Services Ltd

Arborvitae Care Services is a leading care services provider, looking after young people between the ages of 8–17 within a residential setting.