Residential & Resources Service Manager – Children’s Services

Blaenau Gwent County Borough Council; Ebbw Vale; On-site; GBP 45,000 - 60,000; Full time

Job summary

A local government authority in Wales seeks a Service Manager for Residential and Resources to lead innovative services for looked after children. The role involves managing residential provisions, driving organisational development, and representing children's services across forums. Candidates should possess a degree-level qualification, significant management experience, and knowledge of social care policies. Join a supportive leadership team dedicated to improving the lives of children in the community.

Benefits

Competitive salary

Agile working options

Supportive senior leadership team

Qualifications

• Significant experience managing children’s social services.
• Proven ability to work across interagency boundaries.
• Knowledge of post-pandemic challenges in social care.

Responsibilities

• Manage residential services for looked after children.
• Drive change and champion organisational development.
• Represent Children’s Services at various forums.
• Deliver performance reporting and ensure compliance.
• Build strong partnerships with other agencies.
• Empower a skilled and qualified workforce.

Skills

Management experience in Children’s Social Services

Knowledge of social care and health policy issues

Ability to foster a performance culture

Education

Degree-level qualification (preferably in Social Work)

Job description

Shape the Future of Children’s Services in Blaenau Gwent

Are you ready to make a real difference in the lives of children and young people? Blaenau Gwent is seeking an inspiring and forward‑thinking Service Manager for Residential and Resources to lead our residential provisions and drive the development of new, innovative services for children looked after.

This is more than a job—it’s an opportunity to:

• Transform care standards
• Influence policy and practice
• Create lasting impact for families across our community

Full Advert

An exciting opportunity has arisen within the Social Services Directorate of Blaenau Gwent County Borough Council. As Service Manager, you will manage a key service area and report directly to the Head of Children’s Services.

What You’ll Do

• Lead and innovate: Manage residential services and develop new provisions for children looked after.
• Drive change: Champion organisational development, change management, and workforce planning.
• Shape policy: Represent Children’s Services at local, regional, and national forums.
• Ensure excellence: Deliver accurate performance reporting and compliance with statutory duties.
• Collaborate: Build strong partnerships across service areas and agencies.
• Empower teams: Maintain a skilled, qualified workforce committed to excellence.

What We’re Looking For

• A degree‑level qualification (Social Work qualification and Social Care Wales registration desirable).
• Significant management experience in Children’s Social Services or related sectors.
• Proven ability to foster a performance culture and deliver results across interagency boundaries.
• Knowledge of key social care and health policy issues and post‑pandemic challenges.

Why Join Us?

• Competitive salary and benefits.
• Agile working options for better work‑life balance.
• A chance to lead innovation and make a tangible difference in children’s lives.
• Be part of a supportive and enthusiastic senior leadership team committed to high standards of practice and best outcomes for children in Blaenau Gwent.

This post is exempt from the Rehabilitation of Offenders Act 1974. A comprehensive

pre‑employment screening process will be undertaken which will include an Enhanced Disclosure.

Access to a vehicle for work purposes is a requirement of the role.

For information on the re‑employment and re‑engagement of former employees please refer to the Council’s Pay Policy.

About us

At Blaenau Gwent, we are passionate about the work we do and the impact we have. We empower our staff to make meaningful changes and take action to enhance our services.

Want to ask us a question?

For further information or if you would like to have an informal discussion, please contact Loredana Moruz -Head of Service – Children’s Social Services Department - 07960659699