Resident Team Leader - East

Crown; England; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading service provider in the United Kingdom is seeking a dedicated individual to manage engineer performance, oversee specialist truck installations, and promote safety within the workplace. The ideal candidate must hold a full UK driving license and be proficient in fault-finding and repair. The role includes excellent organizational skills and the ability to work independently or within a team. The position offers a company vehicle, pension plan, and additional benefits including holidays and discounts from leading brands.

Benefits

Excellent discount scheme

Company van and fuel card

25 days holiday and Bank Holidays

Company pension plan

Qualifications

• Must hold full UK Driving Licence.
• Experience of Health & Safety requirements in a workshop.
• Commitment to continuing personal and professional development.

Responsibilities

• Review Engineer performance monthly.
• Manage specialist truck installations.
• Monitor costs and revenues with the Field Service Manager.
• Develop understanding of company systems.
• Lead in promoting a safe working environment.

Skills

Proficient in fault-finding and repair

Excellent organisational skills

Clear communication skills

Ability to multi-task

Consultation and negotiation skills

Flexibility to cope with diverse needs

Education

Ability to achieve a grade C in English and maths at GCSE

Job description

Key Result Areas

Responsibilities

Resource Management

• Review Engineer performance with Field Service Manager monthly.
• Review chargeable hours per Engineer.
• Review training requirements.
• Monitor and Co-ordinate monthly PM Schedule/ WIP in conjunction with the Front Desk.
• Undertake Engineer Audits as required.

Truck Installations

• Effectively manage specialist trucks installations.
• Monitor and adhere to outlined budgeted costs.
• Carry out detailed and timely site surveys prior to installations.
• Ensure all Method Statements and Risk assessments are up to date and adhered too.

Profit and Loss

• Monitor costs and revenues with the FSM.
• Support in achievement of targeted PM’s in the month complete, and achieved within targeted PM times.
• Maximise First Time Fix by supporting the FSM.

Operational Efficiency

• Develop a comprehensive understanding of Crown systems.

Safety and Risk Management

• Lead by example in promoting a safe working environment for all.

Person Specification

• Must hold full UK Driving Licence.
• Proficient in fault-finding and repair.
• Educated with an ability to achieve a grade C in English and maths at GCSE.
• Experience of Health & Safety requirements working in a workshop practice.
• Commitment to continuing personal and professional development.
• Excellent organisational skills, resourceful and solution driven.
• A high standard of accuracy and attention to detail.
• Ability to multi‑task, prioritising workloads to work to tight deadlines.
• Ability to work independently or in a team.
• Clear communication skills – oral and written.
• Consultation and negotiation skills.
• Flexibility to cope with diverse needs of the post.
• Highly motivated and possessing a resilience to work under pressure.

Hours of Work

Monday to Friday – 08:00am to 16:30pm with 30 minutes lunch.

Company Vehicle

A company van and fuel card are provided with the option for private use (subject to tax regulations).

Holidays

25 days holiday and Bank Holidays.

Pension

Company pension plan.

Benefits

In addition to financial remuneration and participation, we our offer our employees various social benefits including but not limited to:

• Excellent discount scheme with access to the best perks from some of the UK’s biggest brands.