Resident Services Manager – Luxury Estate Concierge

RENDALL & RITTNER LIMITED; Greater London; On-site; GBP 38,000 - 40,000; Full time

Job summary

A property management company is seeking a Resident Services Manager to oversee the front-of-house team and manage daily concierge services at a residential development in Kensington. The role includes liaising with residents and stakeholders, ensuring high maintenance standards, and planning resident events. Ideal candidates will have previous management experience, strong communication skills, and the ability to multitask effectively. This position offers a competitive salary and various benefits, including training programs and employee assistance support.

Benefits

Up to 20 days of holiday plus national holidays

Employee Assistance Programs

Pension scheme

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Qualifications

• Previous experience in property management or hospitality.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal abilities.

Responsibilities

• Manage front-of-house team and daily concierge services.
• Act as liaison between stakeholders and residents.
• Ensure high maintenance standards for the development.
• Plan and organize resident events and communications.

Skills

Team management

Customer relations

Event planning

Health & safety compliance

Job description

A property management company is seeking a Resident Services Manager to oversee the front-of-house team and manage daily concierge services at a residential development in Kensington. The role includes liaising with residents and stakeholders, ensuring high maintenance standards, and planning resident events. Ideal candidates will have previous management experience, strong communication skills, and the ability to multitask effectively. This position offers a competitive salary and various benefits, including training programs and employee assistance support.