Resident Services Associate

Dandara; Scotland; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading residential services company in Scotland is seeking a dedicated individual to join their Resident Services Team. In this full-time position, you will provide exceptional customer service to residents and visitors, assisting with move-ins and daily operations at a vibrant, modern living community. If you are passionate about creating a welcoming environment and enjoy varied responsibilities, this role could be your next career step.

Qualifications

• Passionate about fostering a welcoming environment for residents.
• Ability to handle enquiries and assist with move-ins.

Responsibilities

• Deliver first-class customer service to residents and visitors.
• Support with viewings and managing day-to-day operations.

Skills

Customer service expertise

Strong communication skills

Job description

Step into a Career with Impact at Dandara Living!

If you're ready to take your career to the next level, Dandara Living offers the perfect platform. Join us and you'll bring your expertise to life on transformative projects, surrounded by a team that's as passionate about innovation as you are. Here, you'll form lasting professional connections, gain new perspectives, and be continually inspired by the best in the field. We're all about opportunity and are dedicated to helping you unlock yours to its fullest potential.

About the Role

Based at The Point in Aberdeen, this full‑time role is ideal for someone passionate about customer service and creating a welcoming, community‑driven environment. You'll be part of the Resident Services Team, supporting the Senior Resident Services Associate in managing day‑to‑day operations across our award‑winning Build to Rent development.

From greeting residents and assisting with move‑ins to maintaining exceptional standards throughout the building, this role puts you at the heart of a vibrant, modern living community where no two days are the same.

Working Pattern

An average of 37.5 hours across 7 days per week (rota to be discussed at interview)

What You Will Do

• Deliver first‑class customer service to residents and visitors
• Handle enquiries and support with viewings, move‑ins, …