Resident Liaison Officer (Retrofit)

Morgan Sindall Property Services; Cambridgeshire and Peterborough; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading property services company is seeking a motivated Resident Liaison Officer to facilitate communication between residents and the construction team. Key responsibilities include fostering relationships and providing administrative support, with a strong focus on quality service. Candidates should possess a valid UK driving licence and relevant experience in social housing. Benefits include a company car allowance, profit sharing, and extensive wellbeing support.

Benefits

Company Car / Allowance

Profit Share Discretionary Annual Bonus Scheme

26 Days Holiday plus Bank Holidays

Enhanced Pension Plan

Private Health Insurance

Life Assurance & Accident Cover

Flexible Working & Flexible Bank Holidays

Volunteering (2 days paid)

Learning & Development Opportunities

Qualifications

• Must hold a clean full UK driving licence for a minimum of 12 months.
• Willing to travel between sites.
• Experience in project administration is advantageous.

Responsibilities

• Serve as the primary point of contact between residents and project stakeholders.
• Foster positive relationships with residents.
• Provide first-class liaison and administrative support to the project team.

Skills

Experience as a Resident Liaison Officer

Experience in social housing environment

Experience working with people who have SEND needs

Job description

Permanent Full Time

We are looking for a motivated Resident Liaison Officer to join our team. You will be travelling in and around LE2. The site office is based at PE3.

About the role

As our Resident Liaison Officer, you will serve as the primary point of contact between residents, project stakeholders, and the construction team. The successful candidate will be responsible for fostering positive relationships with residents, addressing their concerns, ensuring that their needs are met and paperwork is up to date.

Working to deliver the best quality service, you will be responsible for a first-class liaison and administrative support to our project team in a efficient manner.

About You

You must hold a clean full UK driving licence for a minimum of 12 months and you will be willing to travel between sites.

Ideally you will have experience as a Resident Liaison Officer or similar project administration experience. It would also be advantageous to have experience within a social housing environment and/or retrofit works.

Experience working with people who have SEND needs and experience of EasyBOP are desirable but not essential to the role.

Benefits

• Company Car / Allowance
• Profit Share Discretionary Annual Bonus Scheme
• 26 Days Holiday plus Bank Holidays
• Enhanced Pension Plan
• Private Health Insurance or Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more)
• Life Assurance & Accident Cover
• Share Save
• Enhanced Maternity & Paternity Pay
• Work Perks Discounts & Vouchers
• Buy & Sell Holiday Schemes
• Flexible Working & Flexible Bank Holidays
• Cycle to Work
• Volunteering (2 days paid)
• Learning & Development Opportunities
• Extensive Wellbeing Support, including EAP
• Loyalty & Values Awards
• Funded Professional Subscription

About Us

Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include responsive repairs, void refurbishments, compliancy services and planned maintenance works.

With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first.

Build your career with a leading property services company, we recognise that diversity of thought and talented people is key to our success.

MSPS are proud to support the resettlement of armed forces personnel.

We shortlist and interview for our roles throughout the duration of the advert. Therefore, we would encourage you to submit your application as soon as possible to avoid disappointment. We reserve the right to close any of our adverts prior to the stated closing date should we have a high volume of appropriate candidates.