Resident Host

Cobalt Consulting (UK) Ltd; Milton Keynes; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading residential services provider in Milton Keynes is seeking a Community Host for a 9-month fixed term contract. The successful candidate will ensure a welcoming atmosphere for residents and visitors, resolve queries, and maintain a professional environment. A background in hospitality or customer service is essential, along with strong communication and organizational skills.

Qualifications

• Experience in hospitality, residential services, leasing, or customer service.
• Excellent communication skills and a resident-first approach.
• Highly organized, efficient, and proactive.
• Professional and approachable demeanor.

Responsibilities

• Provide a warm welcome to residents and visitors.
• Resolve queries promptly and maintain a polished front-of-house environment.
• Build positive relationships and create a welcoming atmosphere.

Skills

Communication skills

Customer service

Organizational skills

Team collaboration

Job description

We are seeking a confident and customer focused Community Host to join a thriving residential development for a 9 month fixed term contract. This is a fantastic opportunity for someone with a background in hospitality, guest services, or customer care to make a real impact in a community focused environment.

About the Role

As a Community Host, you'll be the friendly face of the development, providing a warm welcome to residents and visitors alike. From resolving queries promptly to maintaining a professional and polished front-of-house environment, you will ensure every resident feels valued and supported. You'll play an important role in building positive relationships, creating a welcoming atmosphere, and supporting the smooth running of the community.

About You

• Experience in hospitality, residential services, leasing, or customer service.

• Excellent communication skills and a resident-first approach.

• Highly organised, efficient, and proactive.

• Professional, approachable, and a strong team player.

This is an exciting opportunity to bring your customer service skills into the residential property sector and be part of a vibrant community for the duration of the contract.