Resident Experience Advisor – Student Accommodation

Student Roost; Bournemouth; On-site; GBP 20,000 - 25,000; Full time

Job summary

A student accommodation provider in Bournemouth is looking for a Customer Service Advisor to enhance resident experience and provide support. This position involves building relationships, managing enquiries, and maintaining accurate records. Candidates should be organized and people-oriented, with a passion for exceptional service. The role offers flexibility with an annualised hours model to accommodate seasonal needs, ensuring a consistent salary distribution. Join a supportive and inclusive team that values growth and contributions.

Qualifications

• Candidates should be people-oriented, organised, and keen to provide exceptional service.

Responsibilities

• Enhance resident experience and offer support.
• Build relationships with residents.
• Handle enquiries and maintain accurate records.

Skills

People-oriented

Organised

Exceptional service

Job description

A student accommodation provider in Bournemouth is seeking a Customer Service Advisor to enhance the resident experience and offer support. This role involves building relationships, handling enquiries, and maintaining accurate records. Candidates should be people-oriented, organised, and keen to provide exceptional service. The job follows an annualised hours model, offering flexibility around seasonal needs, while ensuring consistent salary distribution. Join a supportive and inclusive team that values your contributions and growth.

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