Residence Life Manager

Foundation for International Education; Greater London; On-site; GBP 36,000 - 38,000; Full time

Job summary

An international education organization based in South Kensington, London is seeking a full-time Residence Life Manager. The role involves managing a team of Residence Life Supervisors, fostering a supportive study abroad experience, and overseeing housing allocations. Applicants should possess an undergraduate degree, experience in accommodation or Residence Life, strong communication skills, and a flexible approach to working hours. The salary range is £36,000 - £38,000 per annum, with a start date in January 2026.

Benefits

Professional development opportunities

Collaborative and supportive team environment

Qualifications

• Experience in housing, accommodation, or Residence Life.
• Competence in independent and team settings.
• Strong standards of service provision.

Responsibilities

• Manage and support the team of Residence Life Supervisors.
• Conduct RLS training and professional development.
• Manage housing allocations and accommodations.
• Assist with updates of residential policies.
• Facilitate conduct hearings.
• Liaise with departments regarding student concerns.
• Conduct health and safety rounds.

Skills

Interpersonal and communication skills

Supervisory experience

Flexibility

Creativity and resourcefulness

Education

Undergraduate degree

Master’s degree (preferred)

Job description

About FIE

Foundation for International Education is a not-for-profit organisation that partners with universities and colleges in the US to deliver immersive study abroad programmes. We provide transformative academic and cultural experiences for undergraduate students in London, Dublin, Madrid, Barcelona, and Amman.

The Opportunity

FIE is currently seeking qualified, enthusiastic and competent applicants for the following full-time, permanent position within the Student Life department.

Position Details

• Job Title : Residence Life Manager (RLM)
• Location : South Kensington, London
• Salary : £36,000 - 38,000 per annum. (Commensurate upon experience)
• Job Type : Full-time, Permanent
• Start Date : January, 2026
• Application deadline : 1st December 2025
• Interviews : In person, ASAP

Role Overview

The Residence Life Manager will be responsible for fostering a safe, as well as stimulating, study abroad experience by providing support, information and guidance to students while operating as a support to the Residence Life Team. The RLM is responsible for operational delivery both inside and outside the residence hall. Applicants must be willing to work a flexible schedule that will on occasion include evenings and weekends. Some of the primary responsibilities include :

• Managing and supporting the team of live-in FIE Residence Life Supervisors (RLS)
• Developing and conducting RLS training and professional development opportunities
• Managing housing and room allocations, and requested housing accommodations
• Assisting the Director of Student Life with regular review and updates of residential policies and procedures, handbooks, training materials and distributed information
• Managing FIE’s Code of Conduct processes and procedures, including the facilitation of conduct hearings
• Liaising with the appropriate departments regarding students with medical, mental and / or emotional health concerns, cultural adjustment issues, and other pastoral care
• Creating and distributing the RLS on-call rota, providing Residence Reports, and conducting health and safety rounds of the residences

Skills and Qualifications Required

• Undergraduate degree or equivalent; Master’s preferred
• Experience working with students in housing, accommodation and / or Residence Life
• Competence in working both independently and within a team environment; supervisory experience preferred
• A flexible approach to working hours
• Strong interpersonal and communication skills, with high standards of service provision
• Innovation, initiative, resourcefulness, creativity and an eye for detail

Why Join FIE?

At FIE, you’ll be part of a collaborative, supportive team dedicated to making a real impact in international education. We value creativity, initiative, and cross-cultural understanding, and we offer professional development opportunities to help you grow in your career.