Resettlement Coordinator

Social Interest Group; Greater London; On-site; GBP 30,000 - 35,000; Full time

Job summary

A not-for-profit organization is seeking a Resettlement Coordinator in Greater London to help residents with complex needs achieve independence. Your role will involve providing practical support, developing housing plans, and liaising with community services. Ideal candidates will have strong leadership skills, an understanding of housing needs, and the ability to work flexibly. The organization values empowerment and aims to improve lives through effective support systems.

Benefits

Annual leave increase with service

Employer Pension Contribution

Employee Assistance Programme

Cycle-to-work scheme

Qualifications

• Passionate about helping those facing homelessness.
• Experience liaising with partners for housing outcomes.
• Ability to create strengths-based assessments.

Responsibilities

• Support residents to find suitable accommodation.
• Develop and monitor move-on plans.
• Run clinics for resident support.

Skills

Driven to provide high quality support

Understanding of housing needs

Confident leadership skills

Flexibility in working patterns

Effective partnership liaison

IT adaptability

Knowledge of social marginalization

Job description

Resettlement Coordinator

Location: This role is based in Royal Borough of Kensington and Chelsea (RBKC), the service is a short walk from Ladbroke Grove (Circle and Hammersmith) station. Unfortunately, this service does not have step free access.

Salary: £30,000

Shift Pattern: 37.5 hours per week, Monday to Friday, 09:00 - 17:00. Flexibility may be required around these hours as per service and resident requirements, as well as activities which may fall outside these hours.

About the Role

We are hiring a Resettlement Coordinator to support residents who have complex needs and are ready to live independently out of residential support. You will provide practical support to residents who require help with finding and sustaining suitable accommodation and engaging with community based services such as councils, training providers, and local authorities. Our residents face challenges such as mental health, substance use, and homelessness. In this role, you will support them in overcoming their personal barriers so they can move forward in achieving their goals. Our aim is to reduce inequalities and improve access to health, employment, training, and social care.

Responsibilities

• Supporting residents to reach their goals, including finding suitable accommodation, through plans, assessments, reviews, and meetings.
• Developing and monitoring move‑on plans, liaising with partners to provide housing and resettlement support to residents.
• Developing and running clinics for residents to support with their move‑on journey through projects, individual sessions, group activities, and events.
• Providing advice, information, guidance, and life‑skills training to residents as required.
• Creating strengths‑based assessments and delivering holistic support and risk plans to help residents/participants achieve goals and stay safe.

About You

• Driven to provide high quality, effective, and person‑centred support to others.
• Passionate about helping those who have experienced or face homelessness, wanting to make a difference to lives, and support those with multiple and complex needs.
• Confident leadership skills able to inspire and motivate staff and participants, ensuring effective delivery of move‑on plans.
• Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents.
• Ability to promote the service and provide outreach‑based provision, with an ability to liaise and work effectively in partnership with stakeholders.
• Understanding of the housing and social needs of people with multiple and complex needs.
• Experience liaising with internal teams and external partners to progress housing outcomes and support resettlement plans.
• Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs.
• Understanding and/or practical knowledge of the social and societal marginalisation that can be attached to people with complex needs.
• Alignment with our values of Ambition, Empowerment, Transparency, and Inclusivity.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle‑to‑work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not‑for‑profit organisation providing thousands of people with good‑quality support and care in residential, drop‑in centres, community floating support settings, probation settings, and hospitals across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma‑informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.

Additional Information

• Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
• Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting.
• We encourage applicants from all backgrounds.
• If you have any questions regarding this, please contact us on the details below.
• Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.