Research & Insight Lead

Kairos Recruitment; City Of London; Hybrid; GBP 125,000 - 150,000; Full time

Job summary

A dynamic media agency based in London is seeking a Research & Insight Lead to take ownership of insight delivery across the agency. This influential role involves leading end-to-end research projects, supporting the development of analysts, and translating data into actionable insights that shape client strategies. Ideal candidates will have a strong background in research, insightful storytelling capabilities, and experience in client-facing roles. The agency offers a competitive salary and a supportive culture focused on employee development.

Benefits

Employee ownership and profit-share scheme

Clear progression and leadership opportunity

Structured learning and development

Competitive salary and benefits

Qualifications

• Proven experience in research, insight, or analytics.
• Strong statistical analysis skills with experience in both qualitative and quantitative methodologies.
• Confident client-facing communication and storytelling abilities.

Responsibilities

• Lead research projects from design through to delivery.
• Translate complex data into clear insights for clients.
• Manage and mentor junior analysts.

Skills

Research delivery

Statistical analysis

Client communication

Data storytelling

Team management

Tools

R

Power BI

Advanced Excel

Job description

Research & Insight Lead

London Hybrid Working 3 Days In-office

I'm currently working exclusively with a fast-growing, people-first media agency that's looking to hire a Research & Insight Lead as they continue to scale.

This is a genuinely exciting opportunity to join an employee-owned agency at a key point in their growth, where insight plays a central role in shaping strategy, campaigns, and client decision-making. You'll have real ownership, visibility, and the chance to build and lead an insight function that has genuine influence across the business.

The Agency

This is more than just a media agency - they pride themselves on being people people. With a strong reputation for data-driven thinking and delivering tangible results, they specialise in the property and travel sectors, combining insight, analytics, and creativity to drive impact.

As a majority employee-owned business, they invest heavily in their people, offering long-term progression, collaboration, and a culture built on trust and integrity.

The Role

As Research & Insight Lead, you'll take ownership of insight delivery across the agency, leading research projects end-to-end and ensuring insight is embedded into client strategy and internal decision-making.

You'll manage and develop 1-2 analysts, work closely with client services and senior stakeholders, and play a key role in QBRs, pitches, and client presentations. This role would suit someone who enjoys combining analytical rigour with storytelling and is ready to step into a visible leadership position.

Key Responsibilities

• Lead quantitative and qualitative research projects from design through to insight delivery.
• Translate complex data into clear, actionable insights for clients and internal teams. Own insight storytelling for client presentations, QBRs, and strategic reviews.
• Manage and mentor junior analysts, supporting their development.
• Partner closely with client services and senior stakeholders to shape briefs. Identify opportunities to apply insight across campaigns, pitches, and new initiatives.
• Oversee reporting on campaign performance and audience behaviour.

About You

You'll be a confident insight professional with strong commercial awareness and experience delivering research that drives real business outcomes. You're comfortable presenting to clients, influencing decisions, and leading others.

Essential experience includes

• Proven experience in research, insight, or analytics (agency, consultancy, or client-side).
• End-to-end research delivery across quantitative and qualitative methodologies. Strong statistical analysis skills.
• Experience using R and advanced Excel.
• Data visualisation and reporting experience (Power BI, Datorama, PowerPoint).
• Confident client-facing communication and storytelling.
• Experience managing or mentoring junior team members.

Nice to have

• Experience using Qualtrics or other survey platforms.
• Exposure to audience tools such as YouGov, TGI, or GWI.
• Understanding of digital marketing metrics and campaign measurement.
• SQL, Python, or broader Martech exposure (GA4, ad platforms, CRM).
• Experience within property or travel sectors.

What's On Offer

• Hybrid working with a London-based office in Farringdon.
• Employee ownership and profit-share scheme.
• Clear progression and leadership opportunity.
• Supportive, people-first culture.
• Structured learning and development.
• Competitive salary and benefits.

Interested?

If you're open to a confidential conversation and would like to hear more about the agency, team, and growth plans, please apply with your CV and I'll be in touch to share further details.