Research Administrator

Moorfields Eye Hospital NHS Foundation Trust; City of Westminster; On-site; GBP 25,000 - 30,000; Full time

Job summary

A renowned healthcare institution based in City of Westminster is seeking a Junior Research Administrator to join its Research Administration Team. The role involves delivering high-quality administrative services within the Clinical Research Facility and supporting various research studies. Candidates should possess a keen interest in clinical research, with responsibilities that include managing queries and liaising with multidisciplinary teams. The institution promotes flexible working arrangements and a commitment to equality and diversity.

Benefits

Competitive salary

Membership of the NHS Pension Scheme

24/7 independent counselling support

Career-long learning and development opportunities

Excellent transport connections

Access to NHS and Blue Light discount schemes

Free Pilates classes

Full support and training to develop skills

Qualifications

• Proof of eligibility to work in the UK required.
• Completion of a satisfactory DBS disclosure necessary.
• Two references are needed.

Responsibilities

• Deliver reception and administrative services to patients and staff.
• Provide support during set-up, maintenance, and close-out of clinical studies.
• Manage queries and liaise with multidisciplinary teams.

Job description

Job Overview

The NIHR Moorfields Clinical Research Facility ('CRF') and Research and Development department requires a Junior Research Administrator to join the Research Administration Team. The post holder will support both the Research and Development (R&D) department including the Clinical Research Faculty (CRF) providing administrative support to the development and implementation of clinical trials and other research studies within Moorfields Eye Hospital NHS Foundation Trust. Taking a lead role in ensuring high quality administrative service is provided to the CRF and R&D management Team at all times. This post is essential to the delivery of a flexible and supportive service to investigators, their teams and their patients participating in a range of clinical research trials undertaken within the Trust. The post holder should have keen interest in Clinical Research.

Responsibilities

Responsible for the delivery of high quality reception and administrative services to patients, visitors and staff within the clinical research facility. Responsible for providing support to the Study / Clinical teams/ Governance and contracts during set-up, maintenance and close-out of clinical studies. Assist with the coordination, completeness and accuracy of NIHR/HRA documents and submissions - distribute documents as required. Support Research Portfolio Managers by processing study amendments and study applications, assisting with monitoring on studies and assisting with annual study reports to the REC. Manage the Research and Developments email mailbox and where required allocate enquiries to appropriate members of the research portfolio manager team. Field queries (e.g. guidance on ethics applications, sponsorship queries, general research queries etc.). Liaise and work effectively with the R&D department and all members of the multidisciplinary team in order to assist with the conduct of research studies. Work with the Operations team to produce monthly CRF Newsletters, including proof reading and circulation. Maintain an optimum level of stock for office supplies. Ensure that stationary orders are submitted promptly and distributed correctly. Be responsible for procurement of new equipment, furniture & fittings and ensure that purchases are underpinned by maintenance contracts where appropriate. Assist CRF staff with publicity and promotion of the CRF including open days and PPI events as requested. Develop systems and processes which ensure the smooth running of the facility and adhere to information governance requirements to protect patient data and confidentiality. Act as a point of contact for external enquiries from patients and professionals contacting the CRF and R&D department, signposting them appropriately to other members of the team.

Qualifications and Conditions

Due to the nature of this position, employment is subject to proof of eligibility to work in the UK, completion of a satisfactory DBS disclosure and two references. We do not offer visa sponsorship for roles unless clearly stated in our adverts, so please consider this before applying. Our commitment to equality, diversity and inclusion is at the heart of our organisational culture. As part of our pledge to take positive action in recruitment we encourage applications from under‑represented candidates including BAME (Black, Asian, and Minority Ethnic) and Disabled candidates as we work towards a representative workforce that is able to provide the quality, the dignity and respect and to deliver above and beyond.

Flexible Working

Moorfields is a flexible working friendly organisation, and we are committed to helping our employees achieve a work‑life balance that is beneficial for health and wellbeing, motivation levels and job satisfaction. Every employee of the Trust has the right to request to work flexibly. Please speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you. If we receive sufficient applications, we will close this ad prior to the closing date. You are advised not to delay submitting your completed application. If you would like to discuss any reasonable adjustments before applying or would like an accessible version of any recruitment documents, please contact the recruitment team at [e-mail].

Benefits

At Moorfields, we invest in you—your growth, your wellbeing, your future. You'll join a flexible, supportive organisation offering:

• Competitive salary (including high-cost area supplement)
• Membership of the NHS Pension Scheme
• 24/7 independent counselling support
• Career‑long learning and development opportunities
• Excellent transport connections
• Access to NHS and Blue Light discount schemes
• Free Pilates classes
• Full support and training to develop your skills
• And so much more! To see the full range of benefits we offer please view our Moorfields benefits leaflet.