Repairs Scheduler & Admin (Social Housing)

Niyaa People Ltd; England; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading recruitment agency is seeking an Administrator to support planning and allocation of repairs in a social housing context. You will manage diaries to optimize productivity, schedule appointments, maintain records, and provide top-notch customer service. The ideal candidate will have experience in social housing, strong organizational skills, and IT proficiency. This is a temporary role based in Manchester for 35 hours a week, Monday to Friday, offering an excellent opportunity to enhance your administrative skills.

Qualifications

• Previous experience in social housing is essential.
• Experience in an administrative and/or customer service role.
• Ability to work independently and within a team.

Responsibilities

• Support planning and allocation of repair jobs.
• Monitor operative diaries for productivity.
• Track jobs and ensure communication with operatives.
• Schedule customer appointments accurately.
• Maintain records and update reports for performance.
• Provide excellent customer service.

Skills

Organisational skills

Written and verbal communication

IT systems proficiency

Customer service experience

Ability to adapt to changing priorities

Job description

A leading recruitment agency is seeking an Administrator to support planning and allocation of repairs in a social housing context. You will manage diaries to optimize productivity, schedule appointments, maintain records, and provide top-notch customer service. The ideal candidate will have experience in social housing, strong organizational skills, and IT proficiency. This is a temporary role based in Manchester for 35 hours a week, Monday to Friday, offering an excellent opportunity to enhance your administrative skills.