Repairs Officer

Karter Thomas; Ipswich; On-site; GBP 44,000 - 47,000; Full time

Job summary

A leading social housing provider is looking for an experienced Repairs Officer to join their Maintenance team in Ipswich. This role involves managing external repairs contractors, overseeing budgets, and ensuring compliance with health and safety standards. You will drive service improvements and contribute to strategic planning for repairs and maintenance. Candidates should have a strong background in overseeing repairs and budgeting in a housing context, ensuring timely and quality service delivery.

Qualifications

• Experience in managing external repairs contractors.
• Strong financial acumen with budget management experience.
• Ability to conduct property surveys and inspections.

Responsibilities

• Manage the daily performance of external repairs contractors.
• Undertake surveys on properties and specify works.
• Provide strong budget oversight for repairs.
• Conduct health & safety audits and quality checks.
• Contribute to operational improvements in repairs service.

Skills

Management of external contractors

Budget oversight

Property surveys

Health & safety audits

Customer service

Job description

Salary: £44,109 £46,444
Location: Norfolk (Field-based)
Hours: 37 hours per week | MondayFriday
Contract Type: Permanent

Repairs Officer

A leading social housing provider is seeking an experienced Repairs Officer to join their growing Maintenance team. This is a key role in ensuring high-quality, customer-focused repairs and maintenance services across their housing stock.

As an integral part of the repairs and maintenance function, you will oversee day-to-day management of contracted repairs, drive service improvements, and ensure homes are safe, well maintained and delivered to a consistently high standard.

The Role

• Manage the daily performance of external repairs contractors, ensuring high-quality, timely and cost-effective delivery.
• Undertake surveys on properties, specify works, raise orders and monitor progress through to completion.
• Provide strong budget oversight, using data and insight to drive value for money and continuous improvement.
• Carry out pre and post-inspections, health & safety audits and quality checks to ensure compliance and high standards across all works.
• Support the delivery of an efficient repairs service, contributing to strategic planning and operational improvements.
• Handle complaints, legal disrepair matters and enquiries pr...