Repairs Officer

Karter Thomas; Remote; GBP 44,000 - 47,000; Full time

Job summary

A leading social housing provider is looking for an experienced Repairs Officer to manage external contractors and ensure high-quality repairs and maintenance services. The role involves daily performance management, budget oversight, and compliance with health and safety standards. The ideal candidate will have strong communication skills and experience in a similar environment. This position is field-based in the Norfolk area, offering a permanent contract with a competitive salary range.

Qualifications

• Experience in managing repairs and maintenance in a housing context.
• Ability to drive service improvements and manage external contractors.
• Understanding of health and safety compliance standards.

Responsibilities

• Manage daily performance of external repairs contractors.
• Undertake surveys and monitor progress of repairs.
• Conduct pre and post-inspections and quality checks.

Skills

Budget oversight

Project management

Strong communication skills

Job description

Salary: £44,109 £46,444
Location: Norfolk (Field-based)
Hours: 37 hours per week | MondayFriday
Contract Type: Permanent

Repairs Officer

A leading social housing provider is seeking an experienced Repairs Officer to join their growing Maintenance team. This is a key role in ensuring high-quality, customer-focused repairs and maintenance services across their housing stock.

As an integral part of the repairs and maintenance function, you will oversee day-to-day management of contracted repairs, drive service improvements, and ensure homes are safe, well maintained and delivered to a consistently high standard.

The Role

• Manage the daily performance of external repairs contractors, ensuring high-quality, timely and cost-effective delivery.
• Undertake surveys on properties, specify works, raise orders and monitor progress through to completion.
• Provide strong budget oversight, using data and insight to drive value for money and continuous improvement.
• Carry out pre and post-inspections, health & safety audits and quality checks to ensure compliance and high standards across all works.
• Support the delivery of an efficient repairs service, contributing to strategic planning and operational improvements.
• Handle complaints, legal disrepair matters and enquiries pr...