Repairs Manager

Morgan Hunt UK Ltd; London; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading recruitment agency is seeking a motivated Repairs Manager in London to lead repairs and maintenance across a diverse housing portfolio. The ideal candidate will manage contractors, ensure compliance with health and safety standards, and support team development while delivering excellent customer service. Strong background in repairs and maintenance is essential for this role.

Qualifications

• Strong background in repairs, maintenance, or construction.
• Experience specifying and managing repair/void works.
• Commitment to delivering high-quality customer service.

Responsibilities

• Oversee all reactive and planned repairs across a range of property tenures.
• Manage contractors: monitoring performance and ensuring value for money.
• Lead on quality assurance, inspections, and reporting on repair performance.

Skills

Organised

Proactive

Customer-focused

Excellent communication

Strong IT skills

Tools

Microsoft Office

Job description

Overview

We're looking for a motivated Repairs Manager to join a busy Property Services team and take the lead on repairs and maintenance across a diverse housing portfolio.

About the Role

As Repairs Manager, you'll oversee day-to-day repairs and maintenance, ensuring work is delivered on time, to budget, and to the highest standards. You'll act as the main point of escalation for contractors, manage performance, and ensure compliance with health and safety and regulatory requirements. You'll also line-manage a small team (Property Inspector and Repairs & Invoice Administrator), support their development, and work closely with colleagues across the business to deliver excellent customer service.

Key Responsibilities

• Oversee all reactive and planned repairs across a range of property tenures.
• Manage contractors: monitoring performance, holding progress meetings, and ensuring value for money.
• Ensure works meet health, safety, and compliance standards.
• Handle complaints and escalations relating to repairs.
• Lead on quality assurance, inspections, and reporting on repair performance.
• Support team development and contribute to continuous improvement in service delivery.

About You

We're looking for someone who is:

• Organised, proactive, and confident managing multiple priorities.
• Skilled at working with contractors and internal teams to get results.
• Customer-focused, approachable, and solutions-driven.
• Comfortable with reporting, data, and using IT systems.
• Knowledgeable in building regulations, repairs, and health & safety requirements.

Essential Experience

• Strong background in repairs, maintenance, or construction.
• Experience specifying and managing repair/void works.
• Excellent communication and stakeholder management skills.
• Commitment to delivering high-quality customer service.
• Strong IT skills (Microsoft Office).

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.