Rental Experience Specialist - Commission & Perks

Avis Budget Group; Southampton; On-site; GBP 21,000 - 26,000; Full time

Job summary

A global mobility solutions provider in Southampton is seeking a Rental Operations Agent to enhance customer experiences through exceptional service. The role involves overseeing the rental process from vehicle preparation to customer interaction, while working towards sales targets. Ideal candidates should have customer service experience, excellent communication skills, and a valid driving license. This position offers a full-time schedule and opportunities for commission.

Benefits

33 days holiday inclusive of bank holidays

Discount account for perks like cinema tickets

Employee Assistance Programme

Employee discounts on car rentals

Opportunity to earn monthly commission

Qualifications

• 1 year of customer service experience required.
• Strong communication skills needed.
• Ability to work as part of a team essential.

Responsibilities

• Own the full rental experience from vehicle preparation.
• Provide excellent face-to-face customer service.
• Promote products and services effectively.
• Work toward productivity and sales targets.

Skills

Customer service experience

Excellent communication skills

Team-player

Friendly, positive attitude

Flexibility

Full valid driving licence

Job description

A global mobility solutions provider in Southampton is seeking a Rental Operations Agent to enhance customer experiences through exceptional service. The role involves overseeing the rental process from vehicle preparation to customer interaction, while working towards sales targets. Ideal candidates should have customer service experience, excellent communication skills, and a valid driving license. This position offers a full-time schedule and opportunities for commission.