Remote Welsh-Speaking Customer Care Associate

Guidant Global; Remote; GBP 20,000 - 26,000; Full time

Job summary

A leading employment business is seeking a Customer Service Representation to work fully remote. The ideal candidate will handle routine customer care issues, require Welsh language skills, and possess professional English proficiency. Responsibilities include solving problems within established guidelines and working collaboratively within a team environment while reporting to a supervisor. The role may involve rotational shifts, ensuring flexibility and adaptability.

Qualifications

• Fluent in Welsh is required.
• Professional proficiency in English (C2).

Responsibilities

• Solve routine problems through general guidelines.
• Interact with team members and supervisors.
• Follow detailed instructions for all tasks.
• Make decisions impacting own work under supervision.
• Work as part of a team with a narrow scope of work.
• Potentially work in rotational shifts.

Skills

Customer Care

Back office - Customer Care

Job description

A leading employment business is seeking a Customer Service Representation to work fully remote. The ideal candidate will handle routine customer care issues, require Welsh language skills, and possess professional English proficiency. Responsibilities include solving problems within established guidelines and working collaboratively within a team environment while reporting to a supervisor. The role may involve rotational shifts, ensuring flexibility and adaptability.