Remote Traveler Experience Specialist

Destinytravel; Remote; GBP 60,000 - 80,000; Full time

Job summary

A travel service company based in Cardiff is seeking an Experience Support Specialist to provide exceptional support for travelers. In this remote role, you will assist with vacation plans, address client concerns, and ensure a seamless journey. Ideal candidates will possess strong communication skills and a passion for travel. This position offers flexible scheduling and access to exclusive travel perks, fostering professional growth in the travel industry.

Benefits

Remote work, with a flexible schedule

Access to exclusive travel perks

Supportive team culture

Professional growth in the travel industry

Qualifications

• Exceptional communication skills for client interaction.
• Previous experience in customer service a plus.
• Highly organized approach to tasks and details.

Responsibilities

• Communicate with clients through email, calls, and messaging.
• Support itinerary modifications, cancellations, and requests.
• Review travel details and follow up to ensure satisfaction.

Skills

Strong communication skills

Customer service experience

Organized and detail-oriented

Eager to learn systems and tools

Passion for travel

Job description

A travel service company based in Cardiff is seeking an Experience Support Specialist to provide exceptional support for travelers. In this remote role, you will assist with vacation plans, address client concerns, and ensure a seamless journey. Ideal candidates will possess strong communication skills and a passion for travel. This position offers flexible scheduling and access to exclusive travel perks, fostering professional growth in the travel industry.