Remote Traveler Experience Specialist

Destinytravel; Remote; GBP 25,000 - 35,000; Full time

Job summary

A leading travel service company based in Birmingham is looking for an Experience Support Specialist to ensure travelers feel confident and cared for throughout their journey. This role involves communicating with clients, supporting travel plans, and providing updates. Applicants should possess strong communication skills, customer service experience, and a passion for travel. The position offers remote work with a flexible schedule, exclusive travel perks, and opportunities for professional growth. Join a supportive team culture in the travel industry.

Benefits

Remote work

Access to exclusive travel perks

Supportive team culture

Professional growth

Responsibilities

• Communicate with clients through email, calls, and messaging.
• Support itinerary modifications, cancellations, and requests.
• Share accurate information about destinations and documentation.
• Review travel details and follow up to ensure satisfaction.
• Address concerns with patience and friendly communication.

Skills

Strong communication skills

Customer service experience

Organized

Detail-oriented

Eager to learn systems and tools

Passion for travel

Job description

A leading travel service company based in Birmingham is looking for an Experience Support Specialist to ensure travelers feel confident and cared for throughout their journey. This role involves communicating with clients, supporting travel plans, and providing updates. Applicants should possess strong communication skills, customer service experience, and a passion for travel. The position offers remote work with a flexible schedule, exclusive travel perks, and opportunities for professional growth. Join a supportive team culture in the travel industry.