Remote Travel Experience Specialist

Destinytravel; Remote; GBP 60,000 - 80,000; Full time

Job summary

A travel support company is seeking a Trip Support Coordinator to assist travelers from planning to returning home. This fully remote position involves responding to inquiries, assisting with itinerary changes, and providing detailed destination information. Ideal candidates should possess excellent communication skills, attention to detail, and a genuine passion for travel, ensuring a smooth and enjoyable experience for clients. The role offers flexible scheduling and access to travel perks.

Benefits

Fully remote work with flexible scheduling

Access to travel perks and industry-exclusive discounts

Supportive team with ongoing training

Opportunity to build strong traveler relationships

Qualifications

• Experience in customer service, preferably in travel or hospitality.
• Strong communication and organizational skills.
• Ability to assist clients with travel-related inquiries.

Responsibilities

• Respond to inquiries through email, phone, and messaging apps.
• Assist clients with itinerary changes and cancellations.
• Provide destination information and documentation guidance.
• Confirm travel details and gather feedback post-trip.
• Resolve concerns with empathy and timely communication.

Skills

Excellent written and verbal communication skills

Customer service experience

Attention to detail

Strong organizational habits

Comfortable learning new digital tools and systems

Genuine passion for travel

Job description

A travel support company is seeking a Trip Support Coordinator to assist travelers from planning to returning home. This fully remote position involves responding to inquiries, assisting with itinerary changes, and providing detailed destination information. Ideal candidates should possess excellent communication skills, attention to detail, and a genuine passion for travel, ensuring a smooth and enjoyable experience for clients. The role offers flexible scheduling and access to travel perks.