Remote Travel Concierge & Support Specialist

Inspired; Remote; GBP 24,000 - 30,000; Full time

Job summary

A travel agency is seeking a Travel Customer Representative to enhance client experiences from booking to return. You will handle inquiries, assist with reservations, and provide essential travel information. Ideal candidates possess strong communication skills and customer service experience, along with a passion for travel. This role offers 100% remote work, flexible hours, industry discounts, and opportunities for growth within the agency.

Benefits

100% remote work

Flexible scheduling

Travel perks and discounts

Ongoing training support

Qualifications

• Experience in travel or hospitality customer service is preferred.
• Ability to handle inquiries and complaints effectively.
• Comfort in using booking platforms and learning new technology.

Responsibilities

• Respond to client inquiries via various communication channels.
• Assist with bookings and changes as needed.
• Provide accurate travel information and documents.
• Confirm trip details with clients for satisfaction.
• Address any client concerns or complaints.

Skills

Excellent verbal and written communication skills

Strong customer service experience

Organized and dependable

Proactive with high attention to detail

Comfortable with technology

Job description

A travel agency is seeking a Travel Customer Representative to enhance client experiences from booking to return. You will handle inquiries, assist with reservations, and provide essential travel information. Ideal candidates possess strong communication skills and customer service experience, along with a passion for travel. This role offers 100% remote work, flexible hours, industry discounts, and opportunities for growth within the agency.