Remote Travel Concierge: Craft Seamless Journeys & Perks

Hjbtravels; Remote; GBP 25,000 - 35,000; Full time

Job summary

A global travel agency is seeking a Remote Travel Specialist to guide clients through their journeys. Responsibilities include responding to inquiries, assisting with bookings, and ensuring client satisfaction. The ideal candidate should have excellent communication skills, customer service experience, and a passion for travel. This position offers remote flexibility with support and training provided, making it perfect for those eager to enhance their careers in the travel industry.

Benefits

Exclusive travel perks

Access to industry discounts

Professional growth opportunities

Qualifications

• Experience in customer service, especially in travel or hospitality is preferred.
• Ability to learn new systems and tools quickly and effectively.
• Genuine enthusiasm for travel and creating memorable experiences.

Responsibilities

• Respond to client inquiries across different channels promptly.
• Assist with booking modifications and cancellations.
• Provide accurate information regarding destinations and agency processes.
• Follow up with clients to confirm travel plans.
• Address client concerns with empathy.
• Maintain a flexible working schedule that fits your lifestyle.

Skills

Excellent communication skills

Customer service experience

Organizational skills

Tech-savvy

Enthusiasm for travel

Job description

A global travel agency is seeking a Remote Travel Specialist to guide clients through their journeys. Responsibilities include responding to inquiries, assisting with bookings, and ensuring client satisfaction. The ideal candidate should have excellent communication skills, customer service experience, and a passion for travel. This position offers remote flexibility with support and training provided, making it perfect for those eager to enhance their careers in the travel industry.