Remote Travel Concierge: Craft Seamless Journeys

Sweetcarolinatravels; Remote; GBP 40,000 - 60,000; Full time

Job summary

A travel advisory company is seeking a Remote Travel Advisor to support clients from the inception of their travel plans through to their return. This role requires strong communication skills and customer service experience—ideally in travel or hospitality. You will manage client inquiries and ensure a seamless travel experience by providing updates, resolving issues, and gathering feedback. This position allows for fully remote work, offering travel perks and a supportive community culture.

Benefits

Exclusive travel perks

Access to industry discounts

Professional development and mentorship

Flexible remote work schedule

Qualifications

• Strong communication skills, both written and verbal.
• Experience in customer service, ideally in travel or hospitality.
• Attention to detail and organizational skills.
• Ability to adapt to new systems and tools quickly.
• Passion for travel and helping create memorable experiences.

Responsibilities

• Engage with client inquiries across various channels.
• Support travelers with updates and modifications.
• Provide insights on destinations and agency procedures.
• Follow up to confirm trip details and gather feedback.
• Resolve client concerns with empathy and efficiency.

Skills

Strong written and verbal communication skills

Experience in customer service

High attention to detail

Tech-savvy

Genuine love for travel

Job description

A travel advisory company is seeking a Remote Travel Advisor to support clients from the inception of their travel plans through to their return. This role requires strong communication skills and customer service experience—ideally in travel or hospitality. You will manage client inquiries and ensure a seamless travel experience by providing updates, resolving issues, and gathering feedback. This position allows for fully remote work, offering travel perks and a supportive community culture.