Remote Travel Concierge: Craft Seamless Journeys

Sweetcarolinatravels; Remote; GBP 30,000 - 40,000; Full time

Job summary

A travel service provider is seeking a Remote Travel Advisor to support clients from their trip ideas through to their safe return. You will engage with inquiries, manage bookings, and provide updates and insights about destinations. Strong communication and customer service experience in travel or hospitality are essential. Enjoy remote flexibility and exclusive travel perks while contributing to a community passionate about travel. This role is ideal for those with a love for helping others design unforgettable journeys.

Benefits

Exclusive travel perks

Access to industry discounts

Professional development opportunities

Community culture focused on travel

Qualifications

• Experience in travel, tourism, or hospitality preferred.
• Ability to adapt to new systems and booking tools quickly.
• Organizational skills and follow-through habits.

Responsibilities

• Engage with client inquiries across email, phone, and messaging channels.
• Support travelers with bookings, modifications, and special requests.
• Provide insights on destinations and travel documents.
• Follow up to confirm trip details and gather feedback.
• Resolve concerns with empathy and commitment to satisfaction.

Skills

Strong written and verbal communication skills

Customer service experience

Attention to detail

Tech-savvy

Passion for travel

Job description

A travel service provider is seeking a Remote Travel Advisor to support clients from their trip ideas through to their safe return. You will engage with inquiries, manage bookings, and provide updates and insights about destinations. Strong communication and customer service experience in travel or hospitality are essential. Enjoy remote flexibility and exclusive travel perks while contributing to a community passionate about travel. This role is ideal for those with a love for helping others design unforgettable journeys.