Remote Technical Support Engineer - EMEA (Cloud Data)

ClickHouse; Remote; GBP 80,000 - 100,000; Full time

Job summary

A leading data analytics company seeks a Technical Customer Support Engineer to provide exceptional service to clients globally. The position involves supporting users through various channels, developing technical solutions, and collaborating with teams across the organization. Ideal candidates will have strong technical knowledge, excellent communication skills, and the ability to engage with clients in a remote environment. The role offers an opportunity to be part of a dynamic team in a rapidly growing company.

Benefits

Flexible work environment

Healthcare contributions

Equity options

Flexible time off

$500 Home office setup

Global Gatherings

Qualifications

• Previous technical experience in roles such as Support Engineer, Consultant, or Software Engineer.
• Strong written and verbal English communication skills.
• Be present and available to deliver high-quality 24x7 Support.

Responsibilities

• Support and guide ClickHouse users via cases, chat, and meetings.
• Develop solutions based on ClickHouse Cloud and open-source.
• Work closely with Support Services, Engineering, and Product Management.

Skills

ClickHouse open-source

SQL databases

Cloud-native SaaS

Distributed systems

English communication

Teamwork

Problem solving

Tools

Azure

GCP

AWS

Kafka

Kinesis

Spark

RabbitMQ

Job description

A leading data analytics company seeks a Technical Customer Support Engineer to provide exceptional service to clients globally. The position involves supporting users through various channels, developing technical solutions, and collaborating with teams across the organization. Ideal candidates will have strong technical knowledge, excellent communication skills, and the ability to engage with clients in a remote environment. The role offers an opportunity to be part of a dynamic team in a rapidly growing company.