Remote Technical CSM, EMEA — GitOps & Kubernetes

Akuity; Remote; GBP 60,000 - 80,000; Full time

Job summary

A technology company is looking for a Technical Customer Success Manager to guide customers on their Argo journeys and drive adoption of their platform. You will manage strategic accounts and advocate for customer needs while working remotely. The ideal candidate has at least 2 years of experience in customer success or technical account management, strong communication skills, and a background in Kubernetes. Join a diverse team aiming to simplify the software delivery process.

Benefits

Collaborative work environment

Equal opportunity employer

Qualifications

• 2+ years of experience supporting customers in a Customer Success or similar role.
• Strong written and verbal communication skills.
• Ability to work independently in a remote environment.

Responsibilities

• Manage a portfolio of strategic accounts across the lifecycle.
• Build relationships with customers and serve as a trusted advisor.
• Advocate for customer needs across teams.

Skills

Customer Success

Technical Account Management

Strong communication skills

Curiosity and adaptability

Tools

Kubernetes

Job description

A technology company is looking for a Technical Customer Success Manager to guide customers on their Argo journeys and drive adoption of their platform. You will manage strategic accounts and advocate for customer needs while working remotely. The ideal candidate has at least 2 years of experience in customer success or technical account management, strong communication skills, and a background in Kubernetes. Join a diverse team aiming to simplify the software delivery process.