Remote Technical Advisor - Saunas & Wellness Equipment

Equals One Ltd; Remote; GBP 26,000 - 35,000; Full time

Job summary

A reputable recruitment agency seeks a Technical Advisor to support customers regarding sauna and steam room products. The role includes handling technical inquiries, providing installation advice, and fostering a knowledgeable team. Candidates should have a background in electrical or installation work, excellent communication skills, and the ability to work from home. This position is ideal for someone looking for a stable role with the potential for growth in a friendly team environment.

Benefits

Flexible working environment

Professional development opportunities

Qualifications

• Minimum 2 years in practical electrical, heating, installation or service engineer role.
• Confident working with wiring diagrams, controls, heaters and fault diagnosis.
• Good written English and attention to detail.

Responsibilities

• Handling inbound technical and sales inquiries by phone and email.
• Advising customers on electrical connections and safe installation.
• Recommending suitable products to customers.

Skills

Problem-solving ability

Customer communication

Wiring diagrams proficiency

Technical documentation

Education

Formal electrical training or qualifications

Tools

CRM systems

Excel

Job description

A reputable recruitment agency seeks a Technical Advisor to support customers regarding sauna and steam room products. The role includes handling technical inquiries, providing installation advice, and fostering a knowledgeable team. Candidates should have a background in electrical or installation work, excellent communication skills, and the ability to work from home. This position is ideal for someone looking for a stable role with the potential for growth in a friendly team environment.