Remote ServiceNow Lead Architect for Enterprise Solutions

Capita plc; Remote; GBP 70,000 - 90,000; Full time

Job summary

A leading service management provider is looking for a ServiceNow Lead Solution Architect to manage and improve its ServiceNow platform. The role involves leading innovative solutions, collaborating with stakeholders, and mentoring teams while ensuring the alignment of the platform with business strategy. The ideal candidate will have in-depth knowledge of ServiceNow and ITIL processes, with the ability to deliver complex IT solutions. Benefits include training opportunities and a supportive workplace culture.

Benefits

23 days annual leave (rising to 27)

Paid volunteering day

Company matched pension

15 weeks fully paid parental leave

Qualifications

• Proven track record of designing and delivering complex IT solutions that meet business needs.
• Ability to manage multiple projects simultaneously and meet deadlines.
• Strong communication, presentation, and interpersonal skills.

Responsibilities

• Lead the design and development of ServiceNow solutions.
• Provide technical guidance to the development team.
• Evaluate and recommend new technologies to improve solution delivery.
• Collaborate with stakeholders to translate requirements into designs.

Skills

Deep Knowledge of ServiceNow Solutions

ITIL Processes

Enterprise Environment Experience

System Architecture and Design

Technical Proficiency

Leadership and Mentoring Skills

Education

ITIL Certification

ServiceNow Certified Master Architect (CMA) or ServiceNow Certified Technical Architect (CTA)

Tools

Cloud Services

Cybersecurity tools

AI and IoT technologies

Job description

A leading service management provider is looking for a ServiceNow Lead Solution Architect to manage and improve its ServiceNow platform. The role involves leading innovative solutions, collaborating with stakeholders, and mentoring teams while ensuring the alignment of the platform with business strategy. The ideal candidate will have in-depth knowledge of ServiceNow and ITIL processes, with the ability to deliver complex IT solutions. Benefits include training opportunities and a supportive workplace culture.