Remote Platform Experience Specialist

Quantum Metric, Inc.; Remote; GBP 35,000 - 50,000; Full time

Job summary

A leading analytics firm is seeking a Platform Experience Specialist to enhance onboarding experiences for new clients. This role involves collaborating across teams to optimize the platform settings, ensuring clients derive immediate value from their partnership. The ideal candidate has a background in digital analytics, strong organizational skills, and the ability to provide actionable insights to drive customer satisfaction and success. Remote work is possible, and a dynamic workplace culture is emphasized.

Benefits

100% paid health plans

Life assurance

Stock options

Unlimited paid time off

Home office enhancement stipend

Recharge program

Qualifications

• 1+ years in a digital analytics role with multi-industry knowledge.
• Strong ability to derive actionable insights from large datasets.
• Ability to manage multiple projects simultaneously.

Responsibilities

• Drive the onboarding phase for new and existing customers.
• Implement best practices for workspace design.
• Provide actionable insights post-deployment.

Skills

Digital analytics

Ability to work with large datasets

Organizational skills

Self-starter mentality

Communication skills

Job description

A leading analytics firm is seeking a Platform Experience Specialist to enhance onboarding experiences for new clients. This role involves collaborating across teams to optimize the platform settings, ensuring clients derive immediate value from their partnership. The ideal candidate has a background in digital analytics, strong organizational skills, and the ability to provide actionable insights to drive customer satisfaction and success. Remote work is possible, and a dynamic workplace culture is emphasized.